Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today.
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CallsAround
CallsAround is a 24/7 AI answering service with emergency dispatch for home-service businesses (restoration, HVAC, plumbing, electrical, cleaning). It answers every call on your own local number with a natural-sounding, configurable AI receptionist, qualifies leads, answers FAQs, takes messages and checks Google Calendar availability. When a call is a real emergency it does not take a message, it dispatches: it rings your on-call chain in order (up to 10 contacts with availability windows on Dispatch), detects answering machines so voicemail never counts as an answer, sends SMS alerts at every escalation hop and warm-transfers with caller context. Carrier-level dead-man failover keeps calls flowing to your phone even if the AI stack is down. Every call is on the record with recordings, transcripts and a journaled escalation trail. Native integrations with Jobber, Housecall Pro, JobNimbus, PSA and ServiceMonster, plus Zapier, API and signed webhooks.
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