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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

Understand any data instantly using AI. Dataspot serves as your research assistant, helping you simplify complex topics, summarize content and get answers immediately. Whether you're reading a lengthy article, blog post, wikipedia or research paper, Byte 🤖 will respond to your query about any file, website or even YouTube video. AI conversational solution designed to seamlessly handle any file type you throw its way. With Dataspot, you can bid farewell to the endless search for information buried deep within your files. Simply tell Dataspot what you need, and it will swiftly locate and retrieve the relevant information from any file format, whether it's a PDF, Word document, image, or even a code file. From crucial reports to critical research papers, your documents are just a conversation away.