Audience

Enterprise organizations looking for a solution to manage their fraud recovery and disputes processes

About Amiko

The first fully digital solution that covers the entire dispute process from cardholder communication, over merchant collaboration to Mastercom & VROL dispute and arbitration handling. A virtual fraud & dispute agent, with expert curated chatbot skills covering both potential fraud and all types of dispute conversations in your app or portal. Digital case handling unlocks unseen levels of process automation (from case creation, over-merchant collaboration & fraud reporting to bulk operations) for maximum efficiency. With data pre-filling and validation, agent handling mistakes are eliminated, and our smart deadline calculation and case prioritization ensure no deadlines are missed. Replace all your existing dispute tools or expensive outsourcing services with Amiko. Reach 10x efficiency gains with Amiko and set your dispute write-off limits to zero. Reduce the complexity of fraud & dispute handling substantially and make onboarding new agents easy.

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Integrations

API:
Yes, Amiko offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Rivero
Switzerland
rivero.tech/amiko

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Online

Amiko Frequently Asked Questions

Q: What kinds of users and organization types does Amiko work with?
Q: What languages does Amiko support in their product?
Q: What kind of support options does Amiko offer?
Q: What other applications or services does Amiko integrate with?
Q: Does Amiko have an API?
Q: What type of training does Amiko provide?

Amiko Product Features

Chargeback Management

For Merchants
For Banks / Issuers
Chargeback Prevention
Chargeback Dispute Management
Chargeback Recovery
Fraud Detection
Chargeback Insurance
For Suppliers / Manufacturers / Distributors
Reporting / Analytics