Microsoft Agent Framework
Microsoft Agent Framework is an open source SDK and runtime designed to help developers build, orchestrate, and deploy AI agents and multi-agent workflows using languages such as .NET and Python. It combines the simple agent abstractions of AutoGen with the enterprise-grade capabilities of Semantic Kernel, including session-based state management, type safety, middleware, telemetry, and broad model and embedding support, creating a unified platform for both experimentation and production use. It introduces graph-based workflows that give developers explicit control over how multiple agents interact, execute tasks, and coordinate complex processes, enabling structured orchestration across sequential, concurrent, or branching scenarios. It supports long-running and human-in-the-loop workflows through robust state management, allowing agents to maintain context, reason through multi-step problems, and operate continuously over time.
Learn more
Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
Learn more
Strands Agents
Strands Agents is an open-source framework designed to help developers build controllable and flexible AI agents using Python and TypeScript. It enables users to create agents by defining tools as simple functions, eliminating the need for complex workflows or orchestration pipelines. The SDK works with any model and cloud provider, giving developers full freedom in how they deploy and scale their agents. It introduces a streamlined agent loop where the model handles reasoning while developers maintain control through code. Features like steering hooks allow developers to validate and guide agent behavior before and after actions are taken. The platform also includes built-in capabilities such as memory management, observability, and evaluation tools. Overall, Strands Agents SDK simplifies agent development while improving reliability, control, and performance.
Learn more
Claude Agent SDK
The Claude Agent SDK is a developer toolkit that enables the creation of autonomous AI agents powered by Claude, allowing them to perform real-world tasks beyond simple text generation by interacting directly with files, systems, and tools. It provides the same underlying infrastructure used by Claude Code, including an agent loop, context management, and built-in tool execution, and is available for use in Python and TypeScript. With this SDK, developers can build agents that read and write files, execute shell commands, search the web, edit code, and automate complex workflows without needing to implement these capabilities from scratch. It maintains persistent context and state across interactions, enabling agents to operate continuously, reason through multi-step problems, take actions, verify results, and iterate until tasks are completed.
Learn more
