Audience
Businesses and agents interested in a built-in property management and client accounting platform solution
About Alto
Leading software for leading agents. Our sleek, cloud-based sales and lettings platform is just the start. With built-in property management and client accounting functionality, Alto powers up your whole business. And with our dedicated training and support team by your side, you’re set up for success from the word go. Integrated diaries, emails and tasks let you turn those 5 minutes between clients into a process powerhouse. Seamless transparency for you and your customers, from the lead stage through to property maintenance. Focus on hitting the numbers rather than dealing with them. Sort bulk payments, reconciliations and statements in a couple of clicks. Produce, distribute and measure the effectiveness of marketing activity at speed and at scale. Every Alto feature is built to make a real difference to your working life. We free you up to focus on winning those instructions.
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"I am struggling to find a positive with Alto" Posted 2026-09-10
Pros: Unfortunately, there is not much I like about Alto. Their branding is good, their sales team always had a smile but quite simply, they were awful from start to finish.
Cons: I didn't like the continuous lies, I didn't like being mis sold, I didn't like the long support times, I didn't like the months to try to resolve a complaint, I didn't like the false promises.
Overall: Frustratingly, our experience was awful and costly. Choosing to migrate to Alto was the worst business decision we have ever made. Lee Hinds mis sold the product, forgetting to show us countless elements of the software which slows agents down. His big sale was that it would streamline our business and that the migration from Reapit to Alto was one of their most straight forward migrations. Both promises massively broken. The software is clunky, the support is awful, there are a great number of bugs, and except from offering countless teams meetings, they couldn't offer any solutions. Any important issue takes weeks if not months to fix, it has been an extremely costly mistake.
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