FieldPulse
FieldPulse is the first truly customizable field service management (FSM) software built for growing teams. From scheduling and invoicing to CRM, job tracking, and AI‑driven automation, FieldPulse helps field service businesses run smoothly and grow confidently. With a team that listens and software that adapts to the way you work, FieldPulse makes it easy to stay organized and deliver world-class service.
Built to support a wide range of industries, FieldPulse serves HVAC-R, electrical, plumbing, garage door, locksmith, property management, appliance repair, commercial equipment, fire and security, contractors, septic, and A/V installation businesses. Whether you're managing recurring jobs, dispatching techs, or tracking leads and revenue, FieldPulse brings everything into one platform to help you save time, streamline operations, and exceed customer expectations.
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ReachOut Suite
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.
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AlarmMaster Pro
Designed specifically to meet key industry regulations and compliance standards, Alarm Master helps businesses improve their bottom line through advanced pre-configured reporting. Alarm Master dramatically reduces print and paper budgets, as well as the time associated with manual form-filling, increasing efficiency. With comprehensive invoicing and contract management, Alarm Master ensures businesses are not missing out on potential revenue. Whether you provide intruder alarms, fire & smoke alarms, CCTV, access control, or overall service and maintenance, Alarm Master will help maximize your ROI through a range of highly relevant services. Improve productivity by delivering easy access to critical data out in the field. A smartphone and tablet-friendly app enable engineers to complete jobs quickly and efficiently when working remotely, even when they’re offline. Alarm Master maximizes up-time and manages workloads more efficiently.
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SECURITHOR
SECURITHOR is the software you need to monitor alarms, for operating a Central Station or the Response Center of your Company. SECURITHOR presents a complete dashboard to operators handling alarm signals along with steps and contacts to process each signal. SECURITHOR automates several tasks such as sending emails, sms and reports to subscribers. SECURITHOR is made to add value to your Central Station by proposing services such as Web Access and Panic buttons for snartphones. Take a look at the many features of SECURITHOR by downloading a trial You can start with one station and add modules and stations as your business grows. SECURITHOR will grow with you. SECURITHOR is used by many start-ups as well as confirmed Centrals with more than 50,000 accounts. SECURITHOR is available in 3 versions: Core, Premium and Network. To know which one is right for you contact MCDI’s Team.
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