Audience
Companies in search of a conversational AI solution to personalize customer experience
About Alanna.ai
Alanna is the virtual closing assistant for title companies that is smart, resourceful, and always eager to help. Answers general or file specific questions 24/7/365. Opens new orders in ResWare, SoftPro and RamQuest production systems, 24/7. Creates buyer and seller net sheets plus closing cost estimates 24/7. Collects and processes seller/buyer information. Proactively sends text messages to all parties to the transaction. Empowers mass text message marketing campaigns for post-closing marketing, client retention and new business. Acts as your brand ambassador, walking consumers through the title process. Alanna’s an important member of your client-service team. Customize her look and style for the way you do business! Even the best title agency can’t return every routine client inquiry within seconds. Alanna can, and does, handling file-based or general questions via text or web chat.