Audience
Industrial and Manufacturing businesses of all sizes
About Acty
Acty is remote video service software that supports technicians in the field in real-time to perform routine maintenance or resolve sudden breakdowns with 3D augmented reality directions, digital work instructions, and AI to answer questions on company manuals.
Technicians with smartphones or smart glasses can view the machine they need to work on and receive remote instructions, including arrows, symbols, text, and 3D objects.
FASTEP
FASTEP recognizes equipment, offers relevant instructions, and assigns guidance to controls in augmented reality, leaving them in place even if you look away. Follow FASTEP and solve problems. For service companies, FASTEP offers different scenarios of use: facilitates the solution of issues for which there is no need for a technical support team to visit; increases the efficiency of service engineers, especially with a wide variety of serviced equipment; helps educate newbies and reduce mistakes. Enterprises with a large territorial distribution of objects receive a tool to support service engineers and operators. The digital assistant FASTEP works with and without communication, in augmented reality modes and displaying objects on images. The application integrates with maintenance and repair systems, records the process on video and provides a connection with a remote expert, if a non-standard situation requires it.
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Glartek
Glartek is an Augmented & Connected Worker platform. Combines a customizable, no-code Connected Worker digital platform with Augmented Reality functionalities, helping improve safety and efficiency in the industry. Through digitized processes, digital work instructions, organized workflows, and 2D/AR guidance, frontline workers will be able to better perform their operations, increasing their skills, safety, and productivity. Enhance Team and Task Management, Monitoring, Analytics, Training & Skills Management, and more.
Glartek focuses on continuous innovation, offering valuable add-ons to enhance your capabilities and efficiency. Virtual Remote Assistance for real-time collaboration, AI and Machine learning for data-driven insights, IoT support for seamless connectivity, 3D models for immersive visualisation, Connected Glasses to enable wearable technology integration for a hands-free experience, and enterprise features tailored to your specific needs.
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VSight Remote
The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training.
Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses.
Some of the key capabilities:
- Annotation on live video streams
- Collaboration on pdf manuals, and images
- Visualization of 3D objects in a real work environment
- Recording and archiving of sessions with all chat, shared documents, and user activity logs
- Freeze live view and annotate on it
Some of the benefits:
- Eliminate unnecessary traveling and associated costs
- Troubleshoot faster, reduce downtime and losses
- Increase expert utilization rate
- Build a knowledge base for training
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resco.Guides
Minimize errors, meet quality standards, and follow lean production principles with digital instructions, manuals, and standardized operating procedures. With resco.Guides, your technicians and production operators have them always at hand. Complex and unexpected jobs often call for your top people, but they can’t be everywhere at once. But with resco.Guides remote assistance calls, your experts can guide operators with easy-to-follow AR instructions – immediately bringing expertise to the field and resolving issues. The aging workforce is a growing problem of traditional industries like manufacturing maintenance. Preserve the experience of your experts and identify repeating issues by building institutional knowledge around your workflows that will help a new generation of technicians to thrive. Collect critical knowledge directly from technicians and operators, in a minute, via phone, tablet, or desktop.
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Pricing
Starting Price:
$60/user/month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
ICONA SRL
Founded: 1996
Italy
www.icona.it
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
24/7 Live Support
Online