Audience
Companies of all sizes
About Activate
Activate is an enterprise management and automation solution that manages a user's Identity, Access and Digital Workspace. It's fully integrated with Microsoft Suite offerings such as Active Directory, Office 365 and Azure AD. Activate enables users to request, approve and manage common IT systems like Active Directory, Exchange, Office 365 and Azure for themselves and other users in the organization. Activate's integration of Identity Management and Service Management into a single product enables stream-lined management of a User's Lifecycle from On-boarding to Off-boarding. Activate's virtual LDAP technology allows Azure AD to be managed in the same way as Active Directory. This means that services can be transitioned from on-premise to the cloud in a seamless manner without user service interruptions.
Pricing
Starting Price:
$5.00/one-time/user
Integrations
Company Information
Activate
www.activatelive.com
Videos and Screen Captures
Activate-Activate
N-able N‑central
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks.
Key features include:
• Monitor almost any device, including support for Windows, Linux, and macOS
• Gain complete insight across your network and cloud services without the need for extra network monitoring software
• Create automated patch management policies to ensure devices are up to date
• Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code
• Provide remote support across devices and platforms with the integrated Take Control feature
• Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing
• Manage security with integrated backup, EDR, AV, and disk encryption
• Available as an on-premises or hosted cloud solution to fit your business
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Dameware Remote Support
A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more. Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session. Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
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Electric
Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote.
We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes).
Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.
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LogMeIn Rescue by GoTo
LogMeIn Rescue by GoTo, is an affordable and reliable remote support software. Rescue offers a wealth of features that enables businesses to provide a seamless support experience for their end users and improve the productivity of their support team. Its top features include remote control, remote diagnostics, multi-platform support, device configuration, video support, and integrations and APIs. Help agents and employees get more done. With features like system info, scripting, and unattended access, help desk technicians can identify and solve problems – even on inactive devices – without interrupting employees. Your remote access software should never compromise your safety. Rescue keeps users and your business equally protected with banking-grade 256-bit AES encryption, HIPAA-compliant multi-factor authentication, and more. Plus, with features like permission-based security, SSO, password policies, and IP login restrictions, you can ensure security across the board.
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Product Details
Platforms Supported
SaaS
On-Premises
Training
Not Offered
Support
Phone Support
24/7 Live Support
Online
Activate Frequently Asked Questions
Activate Product Features
Help Desk
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Automated Routing
Community Forums
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Ticket Management
ITSM
Asset Tracking
Contract/License Management
Project Management
Release & Deployment Management
Self Service Portal
Availability Management
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management