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Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

EaseSourcing is an AI-powered sourcing platform that helps global buyers find, qualify, and compare the right suppliers—without spending weeks messaging suppliers one by one. EaseSourcing runs the “first round” of sourcing for you: it chats with you to clarify specs, searches for best-fit suppliers, talks to them 24/7 in their native language, collects quotes and key terms, and then delivers a decision-ready shortlist you can actually compare. How it works in a real scenario: 1. Start an inquiry, then our AI will confirm specs, MOQ, target price, lead time, and compliance with you. 2. The AI searches globally and reaches out at scale, quickly filtering for suppliers that match and actually respond. 3. Based on real conversations and basic qualification checks, unreliable suppliers get screened out early. 4. You get a decision-ready shortlist with quotes standardized into comparable fields (price, MOQ, lead time, terms), so it’s easy to compare and move forward fast.