UtilityTrakR
UtilityTrakR is a robust cloud-based utility billing software solution purpose-built to help manage the utility operations of municipalities, cities, co-operatives, and more. Built by Starnik, this all-inclusive utility management and billing software suite provides a wide range of features that include payments, billing (CIS), collections, customer portal access, cashiering, customizable detailed reporting, business intelligence, and meter data management with field service functions on mobile devices. With UtilityTrakR, users can easily and seamlessly send electronic bills, process payments, access data-driven insights, and deliver exceptional customer service.
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Diversified Billing
Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system.
Available for LAN or Cloud, Diversified Billing can even be customized to meet
your unique needs.
Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year
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CIS Infinity
Enhancing customer satisfaction, increasing revenue, making business processes more efficient. Take advantage of the comprehensive functionality, exceptional user experience and flexible configuration tools CIS Infinity offers: Automate repetitive tasks, put paper-based processes online, and improve your revenue stream, all without expensive customization. Access the data and information you need, when you need it, with CIS Infinity’s easy-to-use interface and embedded tools to deliver first-rate customer service. Eliminate budget-breaking, custom coding projects using the sophisticated configuration tools CIS Infinity offers. Change rules, rates and actions easily and quickly as new requirements emerge. Manage and organize your utility with seamless and digitized operations that allow you to focus on your business. With 25 years of experience, 150+ successful implementation,s and utility industry veterans – we are your trusted technology partner.
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Cogsdale Customer Service Management
Cogsdale Customer Service Management (CSM) enables clients to seamlessly integrate superior customer relationship management (CRM) with their daily business process requirements. Purpose-built to accommodate the complex billing requirements of municipalities and utilities, Cogsdale CSM streamlines operations, cuts costs, and delivers the best quality services to their customers. The solution also enables users to schedule service orders, view active connections and payment history, and create payment schedules. Cogsdale offers a best-of-breed customer information system that includes: financials, distribution, utility billing, customer management, work management, project management, and procurement. Cogsdale extends the suite to include functionality such as: interactive voice response, document management, payment kiosks, and online credit checks. Cogsdale has been delivering powerful, integrated information solutions since 1997.
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