Best Live Shopping Platforms for Salesforce Agentforce Commerce

Looking to engage your customers better? At Firework, we specialize in creating interactive and engaging digital storefront experiences. Our state-of-the-art video commerce solution combines shoppable video and livestream technologies to create a seamless shopping experience that drives sales and fosters deep emotional connections with your customers. But our platform offers more than just an immersive shopping experience. We also provide critical insights into customer behavior and preferences, enabling you to optimize your marketing strategies for even greater success. With our user-friendly interface and seamless tech stack integration, it's easy to get started at any level of tech expertise. We're passionate about helping businesses unlock their potential through customer engagement. That's why we're proud to power over 1000 brands including Walmart, Samsung, L'Oréal, Guess, Unilever, Sam's Club, and Vogue. Request a demo today to see the power of Firework for yourself!

Immerss Live Commerce is a unified live-commerce platform designed to transform online shopping into interactive, human-led experiences. The platform enables brands and retailers to run live shopping events, support 1-on-1 virtual co-shopping sessions, and engage customers via AI-powered chat agents, all integrated directly into their website. It provides shoppable video streams, real-time chat during events, and recorded shoppable content, allowing viewers to buy products while watching or interacting. The platform claims that live chat sessions convert at around 28% compared with traditional 2% through standard online checkout flows. It supports sales conversions, lifts average order value, and reduces return rates by creating a guided, immersive shopping experience. The system also offers ‘outbound clienteling’ features for proactive outreach, gives digital associates tools to engage with shoppers in real time, and enables full sales-tracking and analytics for live sessions.

Smartzer’s interactive video players allow e-commerce companies to generate sales and capture detailed analytics directly from their videos and live streams. Consumers can click on items within a video to see further information and links to purchase. Smartzer's video tagging technology allows for the interactive players to be created with a fast turnaround allowing for a largely scalable solution. Simplicity and design are a core element of the product, and the players are built to provide the best experience for consumers. Supercharge your live streams by giving them an interactive boost and an engaging edge over regular content. Allow customers to easily discover your products. Instant Add to Cart function enables a seamless shopping experience without leaving the live stream. Make any part of your video shoppable & interactive through a beautiful customisable overlay that engages your customers beyond awareness.

TikTok Shop is a completely personalized and fully integrated commerce solution, where sellers authentically connect with creators and communities to drive meaningful shopping experiences. Entertainment combines with commerce through authentic and relatable content, sparking inspiration that leads to purchase. TikTok creators bring a fresh take on shopping, helping brands build trust by showcasing products through their content. Brands can develop a lasting relationship with an exploding community of users already talking about your products on TikTok. Convenient and trusted, from the For You Page through secure check-out, order management, and support. Less friction makes for a happier purchase. Support for your business, no matter the size. From logistics to post-sale management, you'll find the tools you need to grow.

A SaaS solution for all your Customer Engagement needs including management, marketing activation and measuring ROI. We help brands build a new and balanced relationship to grow in a consumer led era. Solutions to improve the relationship between brands and their customers. Turn customer experiences into business opportunities. We help companies capture their customer information to make data-driven decisions and improve their business. Transform your customers into valuable contributors by collecting, analyzing and disseminating their reviews with our turnkey solution. Boost your web and shop sales with artificial intelligence. Engage your customers effectively by sending individualized campaigns across all channels. Organize shopping parties and individual shopping sessions in live videos broadcast on your e-commerce website and your social networks​.