Best Knowledge Management Software for Chromebook

Supportbench is a powerful customer service management tool that helps you deliver exceptional customer support. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

Opus●Guide is a tool to systematize your business. Create and manage processes, SOPs, onboarding, training, and knowledge. Chrome extension to generate documents fast, Follow your usual process, just click on buttons. Captures automatically and your process instruction is generated. Finalize your process instruction, and assign roles for easy access to an organization. Systematize your business seamlessly. With our extension, you can quickly capture your screen and create beautiful instructions with screenshots. Create step-by-step instructions in seconds. Capture screenshots, just by clicking on buttons. With Opus●Guide you can create step-by-step instructions in seconds. Click "start" in the extension to automatically capture screenshots and highlight the pointer while you do your process. Edit your newly created instruction.

Klyck is your go-to content solution for organizing, finding, and sharing information. Centralize your team's knowledge, provide quick and easy access to all your content. Customize pages tailored for every situation to save time, money and endless email threads. By bringing your content and knowledge together, Klyck helps you find what you need, when you need it. With analytics, gain a clear picture and improve understanding of content performance, customer engagement, and sales user activity for sales and marketing leaders with superior data-driven strategic solutions.

Meeting summarization, action items, highlights, video messaging, interactive knowledge wiki - all powered by advanced AI. PixelMixer enables teams work smarter by automatically capturing important details shared during meetings. Now those details can be instantly accessed later, even by both those who were unable to attend. • Meeting Summarization and Action Items - Ensure clarity and accountability • Chapter and Topic Detection - Quick access to information • Slack and IM Notifications - Realtime collaboration • Trending Topics - Stay informed • Knowledge Graph - Personalized relevance Knowledge is your most valuable asset; make it perpetually accessible with PixelMixer! PixelMixer is a hosted cloud service that works on any browser or mobile device. The service integrates brilliantly with Slack, Zoom, Webex, RingCentral and Google Meet.

Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users. Use Cases Knowledge Base for Customers and Teams: Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries. IT Documentation (Including API Docs) Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights. Standard Operating Procedures (SOPs) Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment. User Manuals Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.

Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.

livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.

It’s time to simplify the way people work and learn at the frontline. SwipeGuide is the frontline 'how-to' platform for collaborative and connected work at scale. The clear-cut platform helps you drive operational excellence through standard work and frontline skills development, hassle-free (we promise). ✓ Coordinate instructions, checklists, and frontline know-how to prevent errors and keep every process running smoothly. ✓ Standardize 50 different ways of doing the same thing. ✓ Capture improvements and share data driven best practices across teams to drive efficiency and continuous improvement. ✓ Motivate frontline teams to develop skills proactively and simplify shop floor training through dynamic skills management. → Simply put: SwipeGuide captures the know-how of the best to remove the guesswork from the rest. Every task done right. No matter who. No matter what. That’s our groove - hope you like it. SwipeGuide is trusted by industrial frontrunners ar

Vertask is an intuitive platform that streamlines task and team management, helping organizations achieve seamless collaboration and efficient workflows. With a user-friendly interface, real-time updates, and customizable features, Vertask adapts to your team’s unique needs. Whether handling complex projects or everyday tasks, Vertask ensures your team stays organized and productive. Key Features: Real-Time Collaboration: Stay synchronized with your team through instant updates and shared task views. Custom Workflows: Easily tailor Vertask to your team’s processes with drag-and-drop simplicity. Integrations: Connect with your favorite tools to streamline work and improve productivity. Experience effortless teamwork with Vertask.com.

Make the most of your customer relationships with KnowledgeNet.ai! Our intelligent knowledge sharing tool leverages AI to identify and surface relationships you didn't know you had, discover powerful insights related to your customers and prospects, and surface opportunities and warm introductions. Get the most out of every customer interaction today with KnowledgeNet.ai! KnowledgeNet.ai, integrated with your email, reveals the context that creates multi-threaded interactions and wins deals. Your competitive advantage is a complete picture of relevant news and your company’s knowledge, relationships, meetings, and shared files with the contact. KnowledgeNet.ai turns websites into next-level knowledge by cross-referencing their domains with your internal data, revealing strong connections, new context, and relevant interactions.

ONTEC AI eliminates the frustration of manual searches for lost information. With this augmented intelligence platform, you leverage artificial intelligence to bridge the gap between knowledge creation and utilization. Empower your team with a tool to effortlessly access, share, and enrich collective wisdom. ONTEC AI excels at uncovering your company's data treasure, making it discoverable and usable, even when dealing with complex, sensitive information spread across various storage locations. Its advanced Q&A capabilities, seamless IT integration, and tailored customization ensure streamlined workflows and smarter decision-making. Supported by a team of experts, ONTEC AI provides consulting and training to help you maximize its potential and adapt it to your needs. Designed with privacy and security in mind, it adheres to European data privacy standards (GDPR), giving you confidence that your sensitive data is handled safely.

BetterDocs is a comprehensive documentation and knowledge base plugin tailored for WordPress, designed to improve user experience and reduce support queries. This plugin allows users to effortlessly craft and organize documentation in an aesthetically pleasing way, making it simple for visitors to locate necessary information. BetterDocs offers a self-service feature that enables users to find solutions quickly, decreasing the reliance on support staff. A notable feature of BetterDocs is its variety of ready-made templates, which facilitate the rapid and effective creation of WordPress documentation sites. The plugin also offers extensive customization options, allowing users to adjust the layout to fit their brand's style and needs with ease. Transition to a more streamlined and visually attractive way of managing documentation with BetterDocs for WordPress.

Mozzaik365 is a SharePoint Online extension that enables you to enhance the employee experience in your digital workplace. Mozzaik365 doubles the power of SharePoint by adding numerous features designed to improve internal communication, internal collaboration and knowledge management spaces. As a Microsoft add-in, Mozzaik365 ensures your data remains secure and under your control, providing a consistent and safeguarded environment for your digital workplace. The main success factors of Mozzaik365 are: Access to social network publications to engage employees. Create a Great Employee Experience by enabling the development of compelling and engaging content tailored to the brand's DNA. No-code solution making it easy to use and simplifies SharePoint. Highly customizable solution to create a tailored digital workplace. Worldwide network of partners to help you get the best out of Mozzaik365.

Use your consulting IP to win more bids, create thought-provoking content, and enhance knowledge-share. KnowPro's AI analyzes your unstructured project files (PDFs, Excel, Word docs) and generates concise "Recollections" - summaries of project timelines, workstreams, and key learnings. These insights are stored in a searchable, firm-wide knowledge base. For bid writing, quickly find relevant examples and proof points from past projects to strengthen proposals. Impress clients with targeted, substantive responses while saving time. Elevate thought leadership by generating unique insights from your knowledge-base to instantly create authoritative whitepapers and sector outlooks that affirm your domain expertise. Improve learning and development by making project learnings accessible to all consultants. Integrate KnowPro with your LMS or into your early-career learning pathways to improve your EVP & future-talent pipeline! Visit our website for a clickable demo!

Knidal is a no-code platform designed to help businesses and creators build AI-ready knowledge applications effortlessly. Deliver multimedia-rich content—text, images, videos, and more—across web, mobile, and digital channels with seamless accessibility. Whether your users are on land, in the air, or at sea, Knidal ensures consistent, reliable knowledge delivery anytime, anywhere. Our platform features instant search capabilities, drag-and-drop content management, offline support, and API integrations, making it ideal for creating branded apps without the need for coding expertise. With robust access controls, you can publish private or public content tailored to your audience. Knidal also enables businesses to integrate their knowledge into AI systems using accurate, API-driven knowledge graphs. Empower your team or customers with next-generation knowledge applications. Start building today and redefine how knowledge is accessed and delivered!

KnowyAI is an advanced AI-powered knowledge management platform designed to help organizations efficiently build, share, and manage their documentation and knowledge bases. It supports ingestion and analysis of multiple document formats like PDFs, Word, Excel, and wikis, making it suitable for product manuals, SOPs, and training content. The platform automatically extracts and indexes key information, enabling fast and precise content retrieval. Role-based access ensures users receive relevant information tailored to their needs, simplifying onboarding and training processes. KnowyAI also helps reduce training costs and document overload by centralizing and streamlining knowledge transfer. Its scalable architecture supports large document volumes while maintaining security and accessibility.