Best IT Management Software for Delighted

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Shift is the first fully customizable browser that empowers you to make the most of your life online. Shift allows you to drag and drop apps, bars, and controls, to create a central hub that adapts to however you work. Sign into 1,500+ web apps, swap instantly between Spaces for work, side hustles or personal browsing, and stay logged into multiple accounts at once. In addition, Shift is proudly pioneering carbon-neutral browsing as part of its promise to reimagine what browsers can do—not only for users, but for the planet. Founded in 2016 in Victoria, British Columbia, Shift is a Certified B Corp within the Redbrick portfolio. Key capabilities & features - Build your browser: Create a custom layout for how you use the internet. - Create Spaces: Create separation between work, side hustles, and passion projects. - Integrate Apps: Add web apps to Shift to customize its capability. - Templates: Choose from 6 different layouts to build on.

Connect your apps and automate workflows. Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work. Link your web apps with a few clicks, so they can share data. Pass info between your apps with workflows called Zaps. Build processes faster and get more done—no code required. Discover how Zapier makes automation accessible to everyone. Stick with the tools that work for you. Zapier connects more web apps than anyone, and we add new options every week. We integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, & many more! Our editor was made for do-it-yourself automation. Set up Zaps without developer help. Use Zapier’s built-in apps to create powerful workflows without using separate services. More than 3 million people rely on Zapier to take care of their tedious tasks. Zapier Agents allow businesses to automate real-world tasks by creating custom AI-powered teammates.

Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.

Integrately helps you in automating your manual tasks in just a click. It is built for business, professionals and owners who wish to automate their processes quickly and easily. No need to hire coders! Just select your apps and choose from over 250K+ ready to use 1 click integrations and activate them and you are good to go! With Integrately, you can integrate apps like Salesforce, Google, Hubspot, and Facebook to move your data automatically and thus save your precious time and money. Search from 250,000+ fully ready integrations, and activate them in 1 click! Ready mappings, no steps to perform, nothing to learn, isn't that awesome? Send marketing leads to your CRM. Add your leads/purchases to spreadsheet. Update meetings in CRM & Google calendar. When Deal is won, notify via Email/Slack. Automatically create invoices in Quickbooks. Integrately has zero learning curve, you can connect your apps in next 5 minutes.

StarfishETL is an Integration Platform as a Service (iPaaS), and although “integration” is in the name, it’s capable of much more. An iPaaS lives in the cloud and can integrate different systems by using their APIs. This makes it adaptable beyond integration for migration, data governance, and data cleansing. Unlike traditional integration apps, StarfishETL provides low-code mapping and powerful scripting tools to manage, personalize, and manipulate data at scale. Features: - Drag and drop mapping - AI-powered connections - Purpose built integrations - Extensibility through scripting - Secure on-premises connections - Scalable data capacity

Whether you want to build a governed delta lake, data warehouse, or simply want to migrate from your traditional database to a modern cloud data warehouse, do it all with Lyftrondata. Simply create and manage all of your data workloads on one platform by automatically building your pipeline and warehouse. Analyze it instantly with ANSI SQL, BI/ML tools, and share it without worrying about writing any custom code. Boost the productivity of your data professionals and shorten your time to value. Define, categorize, and find all data sets in one place. Share these data sets with other experts with zero codings and drive data-driven insights. This data sharing ability is perfect for companies that want to store their data once, share it with other experts, and use it multiple times, now and in the future. Define dataset, apply SQL transformations or simply migrate your SQL data processing logic to any cloud data warehouse.