Best IT Alerting Software for Salesforce

Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

The Dynatrace software intelligence platform. Transform faster with unparalleled observability, automation, and intelligence in one platform. Leave the bag of tools behind, with one platform to automate your dynamic multicloud and align multiple teams. Spark collaboration between biz, dev, and ops with the broadest set of purpose-built use cases in one place. Harness and unify even the most complex dynamic multiclouds, with out-of-the box support for all major cloud platforms and technologies. Get a broader view of your environment. One that includes metrics, logs, and traces, as well as a full topological model with distributed tracing, code-level detail, entity relationships, and even user experience and behavioral data – all in context. Weave Dynatrace’s open API into your existing ecosystem to drive automation in everything from development and releases to cloud ops and business processes.

Checkmk is a comprehensive IT monitoring system that enables system administrators, IT managers, and DevOps teams to identify issues across their entire IT infrastructure (servers, applications, networks, storage, databases, containers) and act quickly to resolve them More than 2,000 commercial customers and many more open source users worldwide use Checkmk daily. Key product features: • Service state monitoring with almost 2,000 checks 'out of the box' • Log and event-based monitoring • Metrics, dynamic graphing, and long-term storage • Comprehensive reporting incl. availability and SLAs • Flexible notifications and automated alert handling • Monitoring of business processes and complex systems • Hardware and software inventory • Graphical, rule-based configuration, and automated service discovery Top use cases: • Server Monitoring • Network Monitoring • Application Monitoring • Database Monitoring • Storage Monitoring • Cloud Monitoring • Container Monitoring

OnPage is an incident alert management system with a secure smartphone app, enabling response teams to get the most out of their digital technology investments. Physicians and IT teams use OnPage’s rock-solid escalation features, on-call capabilities and persistent notifications to ensure that critical alerts are never missed. Whether to minimize IT infrastructure downtime or to reduce incident response time for healthcare providers, organizations trust OnPage for all their critical notification needs. Discover how OnPage incident alert management enhances critical communications for industries including, healthcare, IT support, managed services, manufacturing and more! OnPage’s incident alert management platform ensures that critical alerts are always received by the right responders at the right time. Know the status of the message with full time-stamped audit trails and message logs.

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Get AI recommendations for your alerts. It can generate recommendations for your alert based on the persona selected. Ask Parny AI has three personas, DevOps engineer, senior developer and database administrator. Our personas are trained to provide the best recommendations for your alerts. You can easily add your team members to the on-call team member list. Always alert the right person at the right time. Share on-call responsibility across your team with on-call schedules and automatic escalations. We support engineering teams to be more proactive, resolve incidents faster and deliver a seamless operations experience. Get custom analytics for your organization, teams, services and users. Always be up to date with your performance and improve your organization's efficiency.

xMatters is an intelligent communications platform designed to accelerate essential business processes, especially IT operations, DevOps and major incident management processes. Trusted by over 1000 global companies, xMatters offers intelligent communication tools for effective IT management, business continuity management, employee engagement, and customer engagement. The platform delivers unmatched reliability and innovative functionality.

Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.

Stop scrambling to communicate with your customers during system outages and scheduled maintenance activities using ad-hoc methods. Publish a status dashboard on our platform and let our systems manage communication so your teams can focus on issue resolution. Communicate incident and scheduled maintenance status to your customers in a professional and standard format and let your customers choose how they want to be notified. StatusDashboard supports multiple notification channels including web/mobile, email, SMS, webhooks, Slack, Teams and more. Customize the look and feel of your status dashboard to match the needs of your company. Launch multiple status dashboards within the same account if you need production/development or public/private separation. Integrate with the StatusDashboard API for more complex functionality.

When it comes to cybersecurity, you need to stay ahead of the game. Our SaaS security platform is designed to do just that. We use cutting-edge technology to detect and stop unauthorized activity in your clients' applications, automatically. MSPs won't find this level of protection anywhere else. MSPs are high-risk targets for bad actors, protect your business by automatically alerting your executive team when any unusual, high-risk behavior occurs within your MSP tool stack. Customize SaaS security event thresholds on a multitude of applications - and be instantly alerted of unusual user behavior so you can immediately act on behalf of your customer to mitigate or eliminate threats.

With Rupert's no-code custom alerts, find the actionable opportunities, anomalies, or exceptions you care about and push them directly to Slack. Unlock value from your data warehouse or BI dashboards with Rupert's flexible, no-code monitoring & alerting. Set up monitoring for any metric or event in minutes. Use dynamic thresholds and combine multiple rules to build more valuable alerts. Add breakdowns and filters to scope alerts to the right granularity or cut of data. Choose period over period comparisons, moving averages, anomaly detection and more from our no-code trigger library. Give recipients complete context on alerts by inserting any data from your warehouse, beyond the monitored metric or event Embed programmable actions buttons into alerts. Build any custom URL or use native Jira & Salesforce integrations.

Are you looking for an alerting software solution to identify what's happening in your business right now? Has your low stock level threshold been breached, has a large order been placed or is a key customer approaching their credit limit? Codeless Platforms' Alerting Software solution removes the risk of relying on employees to monitor and report on potential issues by introducing advanced business monitoring and alerting capabilities to all your business applications. Discover why adding real-time advanced business alerting capabilities to all your applications will reduce company exposure to financial risk and enhance employee performance. The Notifications & Alerts capability provides you with the ability to automatically distribute email and SMS messages 24/7, 365 days a year. Build HTML and plain text notifications and alerts using an easy-to-use editor. No coding required. Send notifications and alerts via multiple channels including email, SMS or compatible messenger APIs.

Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s holistic, AIOps-ready platform is designed for today’s complex, distributed hybrid cloud infrastructures. Centreon monitors the complete IT Infrastructure from Cloud-to-Edge for a clear and comprehensive view. Centreon removes blind spots, monitoring all equipment, middleware and applications that are part of modern IT workflows, from on-premise legacy assets to private and public cloud environments, all the way to the edge of the network, where smart devices and customers combine to create business value. Centreon is constantly current, able to support the most dynamic environments. With auto-discovery capabilities it can keep track of Software-Defined Network (SDN) elements, AWS or Azure cloud assets, Wi-Fi access points or any other component of today’s agile IT infrastructure.

OnGuard is a managed service combined with an award-winning monitoring platform, designed to provide comprehensive health monitoring for IT environments. It collects extensive data from various sources, including machine learning models, to proactively identify patterns and anomalies, ensuring the security and stability of your infrastructure. With world-class support from thousands of engineers available 24/7, OnGuard offers simple hardware installation and consolidates monitoring, management, and alerting into a single web-based view. This zero-touch configuration requires only IP addresses and authentication credentials, allowing OnGuard to handle the rest. By delivering clear alerts, diagnoses, and action plans, OnGuard enables swift and decisive responses to potential issues, minimizing downtime and enhancing operational efficiency.

Easily measure response time, availability and user SLAs for all applications with CitraTest APM! Find and resolve problems before users are impacted. Validate SLAs contracts with internal/external customers. Eliminate complexity and increase IT operational efficiency. User-centric application performance monitoring, every application is supported. Measure and validate user SLAs, protect revenue and brand, get alerted at the first sign of trouble. Rapidly isolate slow components and root cause. Identify response time geo-discrepancies. Better value and instant results. Your applications are the backbone of your business. From fueling day-to-day sales and business operations, supporting employees and partners, delivering revenue-generating services or showcasing information on the Web, your application must out-perform, or your customers will abandon you in favor of your competition or flood your helpdesk with open issues and escalations.