Best Issue Tracking Software for Salesforce Service Cloud

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Compare the Top Issue Tracking Software that integrates with Salesforce Service Cloud as of December 2025

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This a list of Issue Tracking software that integrates with Salesforce Service Cloud. Use the filters on the left to add additional filters for products that have integrations with Salesforce Service Cloud. View the products that work with Salesforce Service Cloud in the table below.

What is Issue Tracking Software for Salesforce Service Cloud?

Issue tracking software provides the tools to track, record, manage and follow the progress of issues and tickets in order to resolve problems across different departments such as customer service, help desk, IT, financials, and more. Compare and read user reviews of the best Issue Tracking software for Salesforce Service Cloud currently available using the table below. This list is updated regularly.

  • 1
    Freshdesk

    Freshdesk

    Freshworks

    Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
    Leader badge
    32 Ratings
    Starting Price: $15.00/month/user
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  • 2
    HelpDesk

    HelpDesk

    HelpDesk.com

    HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.
    2 Ratings
    Starting Price: $29 per user per month
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