Business Software for Pulseway

Control D is a customizable DNS filtering and traffic redirection platform that leverages Secure DNS protocols like DNS-over-HTTPS, DNS-over-TLS and DNS-over-QUIC, with support for Legacy DNS. - Block malicious threats - Block unwanted types of content network wide (ads & trackers, IoT telemetry, adult content, socials, and more) - Deploy in minutes on fleets of devices using RMM - Manage clients using sub-organizations - Gain visibility on network events and usage patterns, with client level granularity - Re-route traffic via proxies (through DNS) for improved privacy and security - Enjoy superior UX and simplicity Think of it as your personal Authoritative DNS resolver for the entire Internet that gives you granular control over what domains get resolved, redirected or blocked.

Zendesk is a customer service platform designed to streamline support operations and enhance customer experiences. Offering a comprehensive suite of tools, including AI-driven automation, messaging, live chat, and customizable workflows, Zendesk enables businesses to provide personalized and efficient support across multiple channels. It integrates seamlessly with other software and provides real-time analytics to help businesses make data-driven decisions. Zendesk’s solutions cater to businesses of all sizes, from small startups to large enterprises, with a focus on scalability, security, and user satisfaction.

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.

ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.

Webroot Business Endpoint Protection offers advanced, cloud-based security that defends laptops, desktops, servers, and virtual environments against malware, ransomware, phishing, and zero-day threats. It uses real-time machine learning and predictive analytics to monitor and adapt to new threats continuously. The solution provides multi-vector protection, including antivirus, antimalware, and web filtering, through a lightweight agent that installs quickly and runs efficiently without slowing devices. Remote policy management allows IT teams to easily define and enforce security settings across endpoints. Auto-rollback capabilities help restore infected files quickly, minimizing downtime. Designed for MSPs and SMBs, Webroot Endpoint Protection delivers fast deployment and strong protection within seconds.

Protective filtering for security, visibility, privacy and control. Minimize risks, maximize safety and productivity on the web. Today’s businesses need secure, private, manageable and visible control over internet traffic. The current domain name system (DNS) simply resolves internet requests through a global system of servers, then translates those requests into their unique Internet Protocol (IP) addresses. But this vital service was not designed with security in mind and many DNS exploits and vulnerabilities now exist. By using a protective DNS service like Webroot® DNS Protection organizations control their networks and maintain the security, privacy and visibility they need to protect IT infrastructure and users, even those working remotely. Its primary aim is to create a highly secure, private, resilient and manageable connection to the internet. Automated filtering uses Webroot BrightCloud® Internet Threat Intelligence to automatically block requests.

Grow your business with the world’s leading IT documentation software. Serving the top-performing MSPs around the globe with over 300,000 users in 70+ countries daily, and dozens of productivity and innovation awards to boot — we’ll put you on the forefront of documentation management. IT Glue provides a documentation framework that is utilized by thousands of MSPs, offering you the most trusted and optimal way of organizing your clients’ information to effectively service them. Zero degrees of separation. Link related items together, so that all the information you need is at your fingertips. Secure your world with an immutable audit trail and next-generation password management engine, which is fully integrated and linked with all of your documentation.

Hudu is the world's most beloved IT documentation system. Organize and enhance your IT environments while keeping everything under your control. We are a secure platform for scalable IT documentation, openly integrate with best-of-breed technology, rapidly innovate, and always put the needs of our customers first. We make it easy with a free trial, no contracts, and no user minimums. Streamline operations with password management, asset tracking, client documentation, and powerful automations. We are a IT documentation platform designed specifically for MSPs and IT professionals to centralize, standardize, and secure critical business information. Our solution simplifies the management these complex environments by offering a structured, organized repository for documenting processes, configurations, and client systems. By eliminating scattered or outdated documentation, our platform empowers teams to improve operational efficiency, reduce errors, and ensure consistent services.

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship.

Datto RMM is a secure, reliable and modern cloud-based remote monitoring and management platform that gives MSPs the ability to securely and reliably manage their customers IT infrastructures. Built to remove complexity, costs, and risks, it includes powerful automation and monitoring tools such as ransomware detection, patch management, and remote control takeover to help MSPs proactively prevent IT issues, respond faster to incidents, and deliver a better service to their customers. Protect and quickly restore PCs with reliable, image-based, all-in-one cloud backup and disaster recovery. Cloud-to-cloud backup and fast recovery for critical data in Microsoft 365 and G Suite applications. Fast and easy file and folder backup and restore with support for Windows and Mac. Safe file sync and share with a centrally managed, secure collaboration platform. Protect and quickly restore servers with reliable, image-based, all-in-one business continuity and disaster recovery.

Datto Workplace provides enterprise-grade file sync and share to managed service providers without putting security and efficiency at risk. Built for business, Datto Workplace provides a seamless collaboration platform to clients for every file from every device. A single, simple, scalable solution tailored for every role -- from technicians to sales, to executive management. Configure settings based on individual needs and streamline implementation to suit your business. MSPs can also schedule reports on system activity, enable monitoring, and on-demand auditing of usage. Workplace users can securely collaborate on any device, leveraging integrations with core business tools such as Microsoft, G Suite, Active Directory, and Single Sign-On (SSO). With more than 99.99% uptime, and HIPAA, GDPR, and SOC 2 compliance and data encryption, clients can work securely with Datto Workplace. Datto Workplace provides the security, mobility, and control that businesses need.