Page 2 | Compare Business Software for Freshservice: August 2026 Reviews & Comparison

BambooHR

BambooHR®

BambooHR® is an award-winning, people-first HR platform with an intuitive design that scales with your business. It centralizes all your HR data in one secure system so you can focus less on paperwork and more on what matters most—your people. With BambooHR, you can: • Hire and onboard top talent seamlessly • Manage all your employee data and records in one place • Run payroll and administer benefits with confidence • Track time, manage performance, and measure employee engagement • Gain actionable insights with AI-powered analytics and reporting • Connect your favorite tools with seamless integrations By consolidating HR processes into one intuitive system, BambooHR empowers you to elevate the employee experience, drive business growth, and simplify HR management.

37 Ratings

Starting Price: $250 per month

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MSB Docs

MSB Docs simplifies digital document management for businesses of all sizes with secure, compliant, and legally binding Electronic Records and Electronic Signatures (ERES). It complies with US FDA 21 CFR Part 11, EU GMP Annex 11, and EU eIDAS (SES, AES, QES), making it ideal for regulated industries like healthcare and life sciences, while enabling cross-industry use across the EU. In India, MSB Docs adheres to the IT Act 2000 and supports DSC, Aadhaar-based eSignatures, and eStamping, making it the most trusted digital documentation platform. Trusted by leading organizations in pharma, BFSI, government, and education, MSB Docs offers: 1. eSign – Compliant digital signatures 2. CRA App – Simplified Clinical Research Associate workflows 3. Smart Forms – Dynamic, logic-based digital forms 4. eStamp – Legally valid, tamper-proof stamping MSB Docs enables organizations to digitize, manage, and automate document workflows.

35 Ratings

Starting Price: $25.00/month/user

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Device42

Device42, A Freshworks Company

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.

26 Ratings

Starting Price: $1499.00/year

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Docusign

Docusign is a cutting-edge cloud-based electronic signature solution that empowers companies of all sizes to send, sign, and manage agreements anytime, anywhere, and on any device. Trusted by more than 250,000 companies in 188 countries, Docusign enables users to sign various types of documents such as school permission slips, business contracts, agreements, and approvals. Docusign also enables users to send and sign documents in multiple languages and provides a mobile application for Android, iOS, and Windows devices. If your organization executes notarial acts, Docusign eNotary makes the notarization process fully digital for all parties involved: senders, signers, and notaries. It enables a Notary Public to act as an in-person witness to electronic signing of documents.

43 Ratings

Starting Price: $10.00/month/user

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Zapier

Zapier is an AI-powered automation platform designed to help teams safely scale workflows, agents, and AI-driven processes. It connects over 8,000 apps into a single ecosystem, allowing businesses to automate work across tools without writing code. Zapier enables teams to build AI workflows, custom AI agents, and chatbots that handle real tasks automatically. The platform brings AI, data, and automation together in one place for faster execution. Zapier supports enterprise-grade security, compliance, and observability for mission-critical workflows. With pre-built templates and AI-assisted setup, teams can start automating in minutes. Trusted by leading global companies, Zapier turns AI from hype into measurable business results.

22 Ratings

Starting Price: $19.99 per month

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GitHub

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

21 Ratings

Starting Price: Free

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Microsoft Dynamics 365

Microsoft

Accelerate your business growth with Dynamics 365, the next generation of CRM and ERP applications. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. Take actions that drive your business. Find and build stronger relationships. Improve productivity and performance. Get a single view of customers. Find and nurture the right leads. Create connected customer experiences. Stay on top of market trends. Deliver positive customer experiences—faster. Optimize resources and help technicians be more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to increase efficiency. Decrease operational expenses and financial complexities. Move from reactive to predictive operations. Automate and simplify your manufacturing and supply chain management. Maximize the life of your assets. Unify your physical and digital commerce. Build brand loyalty through personal engagement. Exceed customer expectations.

20 Ratings

Starting Price: $190 per user per month

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SurveyMonkey

A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.

30 Ratings

Starting Price: $25 per user per month

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Google Calendar

Google

Google Calendar is an AI-powered online calendar platform designed to help individuals and teams schedule events, organize tasks, and manage time more efficiently. The platform integrates seamlessly with Google Workspace applications such as Gmail, Meet, and Tasks, allowing users to coordinate meetings, track responsibilities, and manage schedules from one centralized location. Google Calendar includes AI-powered scheduling tools through Gemini that help users quickly find meeting times, add events from emails, and simplify appointment booking. Users can share calendars, attach files to events, set working hours and locations, and collaborate with teams more effectively across projects and meetings. The platform also supports automatic reminders, task synchronization, multiple calendar views, and video conferencing integration with Google Meet for smoother communication and planning.

14 Ratings

Starting Price: $0

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Amazon Web Services (AWS)

Amazon

Amazon Web Services (AWS) is the world’s most comprehensive cloud platform, trusted by millions of customers across industries. From startups to global enterprises and government agencies, AWS provides on-demand solutions for compute, storage, networking, AI, analytics, and more. The platform empowers organizations to innovate faster, reduce costs, and scale globally with unmatched flexibility and reliability. With services like Amazon EC2 for compute, Amazon S3 for storage, SageMaker for AI/ML, and CloudFront for content delivery, AWS covers nearly every business and technical need. Its global infrastructure spans 120 availability zones across 38 regions, ensuring resilience, compliance, and security. Backed by the largest community of customers, partners, and developers, AWS continues to lead the cloud industry in innovation and operational expertise.

13 Ratings

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Microsoft Azure

Microsoft

Microsoft's Azure is a cloud computing platform that allows for rapid and secure application development, testing and management. Azure. Invent with purpose. Turn ideas into solutions with more than 100 services to build, deploy, and manage applications—in the cloud, on-premises, and at the edge—using the tools and frameworks of your choice. Continuous innovation from Microsoft supports your development today, and your product visions for tomorrow. With a commitment to open source, and support for all languages and frameworks, build how you want, and deploy where you want to. On-premises, in the cloud, and at the edge—we’ll meet you where you are. Integrate and manage your environments with services designed for hybrid cloud. Get security from the ground up, backed by a team of experts, and proactive compliance trusted by enterprises, governments, and startups. The cloud you can trust, with the numbers to prove it.

20 Ratings

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Make

Make is a visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without coding. SMBs, startups, scaleups, teams, and enterprises around the world use Make to scale their business faster than ever. Make enables people to connect and create workflows at the speed of their ideas. With Make, anyone can build like a developer, launching solutions across all industries and business areas at a fraction of the cost and time. Make allows teams to visualize, modify, and collaborate on processes that scale as quickly as their organization. Whether you’re integrating sales and marketing tools, automating a customer journey, improving business operations, or building a custom back-end system—creating on Make is powerful, intuitive, and playful. As our Maker community has shown us, when the experience of building sparks as much joy as the solution, there are no limits to what's possible.

10 Ratings

Starting Price: $9 per month

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Guru

Guru is the AI Source of Truth for your company. It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work. Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow. Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates. By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.

10 Ratings

Starting Price: $25

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Cognito Forms

Cognito Forms is a powerful form builder that enables users to create, manage, and automate their data collection process. Build your form in minutes with drag-and-drop form fields, templates, and AI form builder. Cognito Forms has advanced features like calculations, conditional logic, repeating sections, Lookup fields, custom branding, and data encryption. Power your complex business processes with Workflow Automation. You can set up conditional logic rules to automate and document approvals, signatures, payments, and other repetitive tasks requiring user input in your workflow. With email notifications and automatically assigned Workflow Tasks, you can bring the right people in at the right time. Overall, Cognito Forms delivers a powerful yet approachable solution for anyone looking to streamline data collection and automate workflows. Its advanced features, user-friendly design, and flexible pricing make it a valuable tool for businesses, teams, and solo entrepreneurs.

10 Ratings

Starting Price: $19 per month

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Wufoo

SurveyMonkey

Building online forms can be hard. Wufoo makes it easy. Our form designer can help you create contact forms, online surveys and invitations so you can collect the data, registrations and payments you need. Use our easy form builder to customize and design your form. Link to our pages. Embed on your site. Or use our REST API. We can email or text you as data comes in. Or set up a real-time report! Our form builder gives you an award-winning interface, easy customization, galleries, templates and reporting! Choose from 400+ templates. Exactly how you want them. Ready to be customized. Create dynamic visualizations made up of your own graphs, charts and key metrics. Use rules to create dynamic forms that will follow logic that you've specified. Start accepting online payments with a Wufoo powered form within minutes.

8 Ratings

Starting Price: $19 per month

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GitLab

GitLab is a complete DevOps platform. With GitLab, you get a complete CI/CD toolchain out-of-the-box. One interface. One conversation. One permission model. GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate. GitLab helps teams accelerate software delivery from weeks to minutes, reduce development costs, and reduce the risk of application vulnerabilities while increasing developer productivity. Source code management enables coordination, sharing and collaboration across the entire software development team. Track and merge branches, audit changes and enable concurrent work, to accelerate software delivery. Review code, discuss changes, share knowledge, and identify defects in code among distributed teams via asynchronous review and commenting. Automate, track and report code reviews.

14 Ratings

Starting Price: $29 per user per month

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Egnyte

Egnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.

6 Ratings

Starting Price: $10 per user per month

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Harvest

Harvest makes it easy to track time, gain insights from past projects, and get paid for your work. Native apps and integrations with popular tools like Asana and Slack allow Harvest to fit into your team's workflow. A wide selection of visual reports keep projects running smoothly and your team supported. By tracking time and expenses in Harvest, you capture critical project data that allows you to learn from the past, keep current projects on track, and better estimate future projects. - Review past data to improve how you scope and price work - Understand which projects are profitable — and why - Know when to take on new business (or grow your team) Turn your team's tracked time and expenses into invoices and collect payments quickly with integrated online payments. Get started today to help your team spend time wisely with Harvest.

6 Ratings

Starting Price: $11 USD/person/month annually

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Opsgenie

Atlassian

Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.

6 Ratings

Starting Price: $9 per user per month

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Google Contacts

Google

Keep your address book clean, safely backed up, and available everywhere with Google Contacts, a free contact management and address book solution that integrates with G Suite an Gmail.

5 Ratings

Starting Price: Free

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Zight

Zight is an all-in-one screen recording and sharing tool designed to enhance communication and productivity across various platforms, including Mac, Windows, Chrome, and iOS. It enables users to capture full or partial screenshots, record screens with audio and optional webcam overlay, and create GIFs, all of which can be instantly shared via a generated link. Zight offers annotation features for both images and videos, allowing users to add text, arrows, highlights, and shapes to emphasize key points. The platform integrates with popular applications such as Slack, Microsoft Teams, Zendesk, and Jira, facilitating seamless collaboration within existing workflows. Additionally, Zight provides AI-powered capabilities, including automatic transcriptions, smart titles, and summaries, to streamline content creation and sharing. With enterprise-grade security, customizable branding options, and advanced analytics,

4 Ratings

Starting Price: $9.00/month/user

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Freshchat

Freshworks

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size

4 Ratings

Starting Price: $15.00/month/user

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Cyfe

Cyfe by Traject

Cyfe is a business intelligence platform that helps businesses of all sizes with KPI monitoring, search engine optimization, scheduling, social media marketing, custom reports, data export & archiving and more. Find the perfect online dashboard template, connect your data, and start monitoring your KPIs. Modify the template to meet your business needs. From zero to data in under 5 minutes, get started quickly with a free plan or one of our free 14-day trials. Create dashboards to visualize data for your individual departments, the C-suite or all of your clients. Everything from analytics, to sales, social, and online reviews. Pull data from popular services like Google and Salesforce with over 100 integrations and 250+ metrics included out of the box. Get set up in minutes by configuring pre-populated widgets including Google Analytics, Facebook Pages, Facebook Ads, Grade.us, SERPs, Moz, Twitter, Mailchimp, and Instagram.

4 Ratings

Starting Price: Free

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Microsoft Entra ID

Microsoft

Microsoft Entra ID (formerly known as Azure Active Directory) is a comprehensive identity and access management cloud solution that combines core directory services, application access management, and advanced identity protection. Safeguard your organization with a cloud identity and access management solution that connects employees, customers, and partners to their apps, devices, and data. Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multicloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

4 Ratings

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Splashtop Remote Access

Splashtop

Fast, simple, secure remote computer access for individuals and teams. Now you can easily access all your business applications and data anywhere, anytime, from any device Key Features and Benefits: • Broad Device Support - Remote into your Mac or Windows computer from any Mac, Windows, iOS, Android, or Chromebook device. • Easy to set up - Just sign up and install on your devices and you’re ready to go! • Easy to use - Intuitive gestures and menu interface delivers a native application experience including support for multiple displays. • High Performance - Patent pending streaming technology - including 3D graphics, HD video and synchronized audio - delivers an engaging user experience. • Connect from anywhere - Intelligent optimization techniques provide reliable connections even when connected over lower bandwidth 3G and 4G connections. • Secure connections - With support for SSL/AES 256 bit encryption you can be assured that your sessions are safe.

3 Ratings

Starting Price: $60.00/year/user

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APIANT

Endpoints can be adapted to a fully bi-directional (two-way) sync between apps without requiring migration. This enables you to use all connected systems while maintaining a consistent real-time view of the data across your apps. Hotel, restaurant, spa management software, POS, education, accounting, research, etc. You name it. If it can be integrated, we can do it. Thousands of pre-built connectors and the ability to build new ones quickly with our state-of-the-art Assembly Editor ® allows us to deliver complete integrations faster and at a fraction of the cost of other solutions. SIs can help you design the architecture of your integration, build automations, train your staff and even implement your complete integration project.

3 Ratings

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BugHerd

Splitrock Studio Pty Ltd.

BugHerd is the world's simplest visual feedback & bug tracker tool for websites, loved by thousands of great teams worldwide to manage their web projects. Point & click client feedback directly to your site, with ZERO project limits. --- 🌟BugHerd works in 3 easy steps:🌟 1. Pin feedback to your webpage elements with the intuitive browser extension. 2. Contextual metadata is automatically added to all pins including; browser, OS, screen size & resolution, selector information and more. 3. Task cards are instantly created from feedback, helping you manage your workflow. --- No more emails, no more spreadsheets, no more headaches. Get started in minutes, with a free 14 day trial.

2 Ratings

Starting Price: 14 Day Free Trial

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Talkdesk

Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace. report content

2 Ratings

Starting Price: $85 per month

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Potion

Scale yourself through videos tailored for each lead. Create outreach campaigns that truly stand out. Auto-generate personalized front camera videos. Embed calendar widgets right on your video page. Using Potion videos is a great sales technique that you can use in every step of your sales cycle. Adding a personalized video in cold emails can dramatically improve your response rates. In the later phases of the buying process, videos with your own personal touch help you speed up the sales process, close more deals, and keep your customers happy. Using Potion videos is a great sales technique that you can use in every step of your sales cycle. Adding a personalized video in cold emails can dramatically improve your response rates. In the later phases of the buying process, videos with your own personal touch help you speed up the sales process, close more deals, and keep your customers happy.

2 Ratings

Starting Price: $49 per month per seat

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Scalefusion

ProMobi Technologies

Scalefusion is an all-in-one platform designed for comprehensive endpoint, user, and access management. With its Unified Endpoint Management (UEM), Zero Trust Access (ZTA), and endpoint security solutions, Scalefusion helps businesses manage their devices and users while ensuring robust security. The platform provides seamless device deployment, real-time compliance checks, and remote support across all major operating systems, including Windows, macOS, Android, iOS, Linux, and ChromeOS. Scalefusion enables organizations to streamline operations, minimize security risks, and enhance productivity with AI-powered automation and customizable workflows, making it a go-to solution for modern enterprises.

2 Ratings

Starting Price: $24.00 per device per year

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Business Software for Freshservice - Page 2

Top Software that integrates with Freshservice as of August 2026 - Page 2

BambooHR

MSB Docs

Device42

Docusign

Zapier

GitHub

Microsoft Dynamics 365

SurveyMonkey

Google Calendar

Amazon Web Services (AWS)

Microsoft Azure

Make

Guru

Cognito Forms

Wufoo

GitLab

Egnyte

Harvest

Opsgenie

Google Contacts

Zight

Freshchat

Cyfe

Microsoft Entra ID

Splashtop Remote Access

APIANT

BugHerd

Talkdesk

Potion

Scalefusion