Business Software for Azure Voice Live API

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GPT-4o (“o” for “omni”) is a step towards much more natural human-computer interaction—it accepts as input any combination of text, audio, image, and video and generates any combination of text, audio, and image outputs. It can respond to audio inputs in as little as 232 milliseconds, with an average of 320 milliseconds, which is similar to human response time (opens in a new window) in a conversation. It matches GPT-4 Turbo performance on text in English and code, with significant improvement on text in non-English languages, while also being much faster and 50% cheaper in the API. GPT-4o is especially better at vision and audio understanding compared to existing models.

GPT-4.1 is an advanced AI model from OpenAI, designed to enhance performance across key tasks such as coding, instruction following, and long-context comprehension. With a large context window of up to 1 million tokens, GPT-4.1 can process and understand extensive datasets, making it ideal for tasks like software development, document analysis, and AI agent workflows. Available through the API, GPT-4.1 offers significant improvements over previous models, excelling at real-world applications where efficiency and accuracy are crucial.

GPT-Realtime is OpenAI’s most advanced, production-ready speech-to-speech model, now accessible through the fully available Realtime API. It delivers remarkably natural, expressive audio with fine-grained control over tone, pace, and accent. The model can comprehend nuanced human audio, including laughter, switch languages mid-sentence, and accurately process alphanumeric details like phone numbers across multiple languages. It significantly improves reasoning and instruction-following (achieving 82.8% on the BigBench Audio benchmark and 30.5% on MultiChallenge) and boasts enhanced function calling, now more reliable, timely, and accurate (scoring 66.5% on ComplexFuncBench). The model supports asynchronous tool invocation so conversations remain fluid even during long-running calls. The Realtime API also offers innovative capabilities such as image input support, SIP phone network integration, remote MCP server connection, and reusable conversation prompts.

GPT-5 is OpenAI’s most advanced AI model, delivering smarter, faster, and more useful responses across a wide range of topics including math, science, finance, and law. It features built-in thinking capabilities that allow it to provide expert-level answers and perform complex reasoning. GPT-5 can handle long context lengths and generate detailed outputs, making it ideal for coding, research, and creative writing. The model includes a ‘verbosity’ parameter for customizable response length and improved personality control. It integrates with business tools like Google Drive and SharePoint to provide context-aware answers while respecting security permissions. Available to everyone, GPT-5 empowers users to collaborate with an AI assistant that feels like a knowledgeable colleague.

Phi-4 is a 14B parameter state-of-the-art small language model (SLM) that excels at complex reasoning in areas such as math, in addition to conventional language processing. Phi-4 is the latest member of our Phi family of small language models and demonstrates what’s possible as we continue to probe the boundaries of SLMs. Phi-4 is currently available on Azure AI Foundry under a Microsoft Research License Agreement (MSRLA) and will be available on Hugging Face. Phi-4 outperforms comparable and larger models on math related reasoning due to advancements throughout the processes, including the use of high-quality synthetic datasets, curation of high-quality organic data, and post-training innovations. Phi-4 continues to push the frontier of size vs quality.

MAI-Voice-2-Flash is Microsoft AI’s fast, efficient text-to-speech model for high-volume voice experiences where responsiveness is essential. It produces high-fidelity, natural, and expressive speech while preserving the prosody, acoustic quality, human-like rhythm, intonation, and emotional nuance of MAI-Voice-2. The model is optimized for real-time synthesis and runs twice as fast as MAI-Voice-2, making it suitable for voice agents, assistants, interactive applications, call centers, and IVR systems that must respond without noticeable delay. It supports 15 languages across 18 locales and includes a library of licensed, curated voices that can be used immediately. Developers can control speaking style and emotion through SSML, shaping delivery with expressions such as joy, excitement, empathy, sadness, whispering, or shouting to match different conversational situations and brand experiences.