Best Incident Management Software for Azure DevOps

Compare the Top Incident Management Software that integrates with Azure DevOps as of December 2025

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This a list of Incident Management software that integrates with Azure DevOps. Use the filters on the left to add additional filters for products that have integrations with Azure DevOps. View the products that work with Azure DevOps in the table below.

What is Incident Management Software for Azure DevOps?

Incident management software helps organizations track, manage, and resolve incidents efficiently, ensuring minimal disruption to operations. It provides a centralized platform for reporting, categorizing, and prioritizing incidents while offering tools for collaboration and communication between teams. The software often includes features like automated workflows, real-time alerts, and detailed reporting to streamline the resolution process and improve response times. By ensuring proper documentation and tracking of incidents, the software enhances accountability, compliance, and learning from past events. Ultimately, incident management software helps businesses maintain continuity, reduce downtime, and improve overall incident response effectiveness. Compare and read user reviews of the best Incident Management software for Azure DevOps currently available using the table below. This list is updated regularly.

1

Freshservice

Freshworks

If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

1,923 Ratings

Starting Price: $19/agent/month

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2

Vivantio

Vivantio

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.

26 Ratings

Starting Price: $59.00/month/user

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3

Atomicwork

Atomicwork

Be there for your employees, round the clock, with our AI-powered support assistant that can be trained to meet your business needs. Atomicwork offers something unique for every team that's working with your employees, and makes it easy for your to break down the silos between them. Atomicwork eliminates up to 80% of the manual workflows handled by your IT team to reduce distraction for your employees and help them be productive. Atomicwork saves your HR team from ops hell, enabling them to become strategic partners to maximize the value for your employees, from onboarding to offboarding. Atomicwork lets your finance teams provide seamless support to employees while ensuring they can stay on top of best practices, compliance needs, and external dependencies. Streamline incoming requests from employees, assign them to the right expert, and collaborate to fulfill them.

Starting Price: $90/employee/year

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4

Cutover

Cutover

The Cutover platform enables enterprises to simplify complexity, streamline work, and increase visibility. Cutover’s AI-powered automated runbooks connect teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation. As a centralized system of execution, Cutover differentiates itself with scalable and proven dynamic, automated runbook technology that transforms enterprise IT operations with a new way of working. Cutover enables the creation of a template library of comprehensive, executable, and auditable runbooks covering the entire IT infrastructure. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks.

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