Best Human Resources Software for 8x8

Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.

One unified business management suite, encompassing ERP/Financials, CRM and ecommerce for more than 20,000 customers. Adaptability has never been more important. We give you the visibility and control to make the right decisions, now. Scale up, spin off, adopt new business models, NetSuite’s flexibility lets you do it all, quickly and easily. With every NetSuite upgrade, your configurations and customization migrate seamlessly. Your core business system now becomes your customer-facing commerce system with a customizable, customer-specific, pixel perfect experience. Real-time analytics is the NetSuite user interface. Users know what they should be doing and how they’re helping the business, with vital business data displayed from right within the system.

Bullhorn applicant tracking system and CRM. Make better decisions, improve sales and recruiter productivity, and manage the entire recruitment and applicant management process from a single, easy-to-use interface. Streamline daily tasks with faster source, search, and match. Leverage relationship insights to deliver a superior candidate experience. Run your business by the numbers using staffing-specific, actionable reports. Bullhorn for Email integrates the Bullhorn applicant tracking system & CRM seamlessly with Gmail and Outlook so that you can view your email inbox directly within Bullhorn. Easily parse in resumes, add notes, and create new tasks and appointments from candidate emails. See the latest info about your candidates while in your inbox, and access a sender’s full contact record from an email by jumping to Bullhorn with a single click.

The embedded scheduling platform for high performance HR teams, recruiters, customer success, and sales teams. Over 180,000 companies are using Cronofy's ATS friendly integrations and APIs to achieve frictionless scheduling. Integrating with over 70 ATS providers, Cronofy connects with Google Calendar, Apple Calendar, Office 365, Outlook.com, and Microsoft Exchange to sync calendar events across different people and even calendar services. Cronofy's scheduling products are used by hiring and recruitment teams to increase their productivity, decrease the time to hire, and improve the candidate experience.

Prodoscore™ is a software solution that measures your most valuable asset: your people. Our mission is to provide never before seen visibility into employee engagement, rooted in data and digestible in seconds, to support a flexible work environment and ensure accountability. Prodoscore surfaces insights that keep you better informed and better prepared because a lack of visibility can only lead to bad outcomes for your business. Using Machine Learning, AI, & Natural Language Processing, we measure thousands of daily activity points across your core business applications to provide productivity intelligence. Our proprietary scoring system produces key indicators, so leaders can make well-informed decisions, rooted in data. Our complex machine learning algorithms output a single score, making it easy for you to digest opportunities quickly. Long gone are the days of sifting through multiple reports and having difficult conversations to identify problem areas.

CommunityWFM is a modern WFM solution that keeps everyone involved in the scheduling process. Developed with a focus on collaboration between remote workforce management (WFM) analysts, supervisors, and agents to improve forecasting and scheduling. Cloud workforce management software built for WFM professionals to make them more efficient at their job. Save time and money with a unique blend of intraday management and automated planning solutions. Mobile WFM has never been more important. Community Everywhere is a must have for optimized scheduling. The on-the-go solution for agents, supervisors, and WFM professionals to communicate about their schedules and shifts. Agents are able to view their current and past schedules in real-time directly within the app so they don't miss any upcoming shifts.