Best Customer Service Software for Sitecore
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Compare the Top Customer Service Software that integrates with Sitecore as of November 2025
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This a list of Customer Service software that integrates with Sitecore. Use the filters on the left to add additional filters for products that have integrations with Sitecore. View the products that work with Sitecore in the table below.
What is Customer Service Software for Sitecore?
Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term. Compare and read user reviews of the best Customer Service software for Sitecore currently available using the table below. This list is updated regularly.
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Pexip Engage
Pexip
More than just appointment scheduling software. Pexip Engage (formerly Skedify) helps in making client-facing advisors accessible and available. By offering a frictionless scheduling & video experience to enterprises that don’t sell their products or services online, but instead guide their customers with expert advice at the critical moments in their customer journey. The first optichannel meeting platform for engaging customer conversations. For medium-sized and large enterprises in Banking & Insurance, HR & Recruitment and High-Involvement Retail that don’t sell their products or services online, but instead guide their customers with expert advice at critical moments in their customer journey. Up to 90% of customers in these industries start their buying journey online. Pexip Engage helps organizations in making their advisors accessible, available and relevant by offering frictionless scheduling & video experience to their customers and making these conversations happen. -
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Coveo
Coveo
360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more.
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