Best Customer Service Software for Firebase

Compare the Top Customer Service Software that integrates with Firebase as of December 2025

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This a list of Customer Service software that integrates with Firebase. Use the filters on the left to add additional filters for products that have integrations with Firebase. View the products that work with Firebase in the table below.

What is Customer Service Software for Firebase?

Customer service software is designed to help businesses improve interactions with their customers. It provides an easy way to manage customer inquiries and feedback, as well as document customer activity and history. This can enable companies to be more efficient with customer support and streamline the process of providing assistance. Customer service software often involves automation of routine tasks, allowing for improved performance in the long term. Compare and read user reviews of the best Customer Service software for Firebase currently available using the table below. This list is updated regularly.

1

Sendbird

Sendbird

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.

164 Ratings

Starting Price: $399/month

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2

PagerDuty

PagerDuty

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.

44 Ratings

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3

Cognigy.AI

NiCE Cognigy

NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy

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4

Timerise

Timerise

Custom booking solution that makes reservations easier for you and your clients. Create a unique customer experience and grow your business. Our advanced booking platform includes only outstanding ingredients. Attach all kinds of front-ends, perform A/B testing, and take advantage of the incredible performance of our API. We base our infrastructure on Google Cloud Platform for the best-in-class uptime, server response, and scalability. No more unnecessary and time-consuming series of API requests. You decide what you precisely need from the backend. Take a deep dive into the data and make only informed decisions. Designed for your business agility. Fully align the appearance and content of the booking pages with your business, brand, and services. Start sharing booking pages instantly with no additional development. Our booking pages are available for free as open-source. Customize them the way you want and how you want.

Starting Price: $9 per month

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