Best Customer Service Software - Page 80
View:
Compare the Top Customer Service Software as of June 2026 - Page 80
Sort By:
-
1
Virtual Assist
Codafication
Suitable for insurance companies, facilities maintenance or property managers, Virtual Assist is a safe, reliable and secure way for people and businesses to share their stories instantly via video. Connecting through Virtual Assist is fast, professional and easy; just send an SMS. Our PDF generator organises your notes and images into an easy to read report. Just add your logo and customise the fields to suit your business needs. Our geo-locating technology gives you a visual of where your customer is in real-time. All video, images, and phone calls are recorded and kept in a secure central location with immediate playback at any time. -
2
Nural ASM
Nural
Nural ASM is a Service Management Software that involves repair management, inventory management, and a warranty management system that maintains the daily functioning of the service department of the organization. Nural-Service uses structured and efficient after-sales service KPIs to ensure that your brand is known, acknowledged, and serviced. -
3
Supportzeal
Brandscalez Digitial Enterprise
Supportzeal offers an AI chatbot platform for businesses, providing 24/7 customer support, lead generation, and growth. It addresses issues like long wait times, support training inefficiencies, lead tracking, and ticket volumes. Its AI chatbot handles 90% of queries instantly in 80+ languages, powered by advanced AI like OpenAI's ChatGPT. Features include multilingual support, lead capture, live monitoring, team collaboration, human agent handoff, custom branding, and CRM integration. Use cases include customer support, e-commerce, knowledge management, event registration, feedback collection, appointment scheduling, and tutoring. Supportzeal boosts customer experiences, team productivity, and reduces costs compared to hiring staff. Competitive pricing includes a free plan and a 3-month OFF on annual subscriptions, making AI chatbots accessible to businesses of all sizes.Starting Price: $37/month -
4
DiliGenie
Diligent Global
Automate your IT processes with our DiliGenie ITSM solution. It helps to simplify your business operations and enhance productivity. An ITSM solution that helps businesses automate incidents. service requests, and problem management processes. -
5
Busatools
Busatools
Discover the power of heatmaps with Busatools. Our software offers four essential heatmap tools for comprehensive web analytics: Scroll Maps, Click Maps, Geo Maps, and Device-specific Heatmaps. Understand user behavior, optimize UX, and enhance website performance effortlessly. Scroll Maps reveal user engagement levels across your site, while Click Maps highlight areas of interest and interaction. Geo Maps provide invaluable insights into audience demographics and spatial patterns. Device-specific Heatmaps track user behavior on various platforms for responsive design optimization. Generate heatmaps quickly and efficiently to drive conversions and improve digital strategies. Choose Busatools for intuitive heatmap analytics and elevate your website optimization efforts today.Starting Price: $0 -
6
ezdesk
ency Consulting
ezdesk solution is a comprehensive software platform that enables businesses to provide exceptional customer support and effectively manage customer inquiries, issues, and requests. This tool is essential for businesses of all sizes to enhance customer satisfaction, streamline internal processes, and maintain a positive brand image. AI algorithms can automatically tag and categorize incoming tickets based on their content, enabling better organization and prioritization. By analyzing historical data, AI can predict periods of high-ticket volume, allowing support teams to proactively allocate resources and manage staffing levels. AI algorithms can analyze the content of incoming tickets and intelligently route them to the most appropriate department or agent based on the nature of the issue. -
7
IR:IS with AIOps
DAM Invisible Technology
IR:IS with AIOps is an AI-powered, comprehensive integrated system designed to streamline the operations of corporate IT organizations and optimize processes and resources. With IR:IS with AIOps, project planning, resource allocation, financial integration, and project control tasks are easily managed. Additional functionalities of IR:IS with AIOps include CRM, HRM, and recurring task management, invoicing, and detailed reporting tools. The built-in authorization system allows customization of different user roles, ensuring proper access and data security. IR:IS is browser-independent, making it easily usable on mobile and tablet devices, ensuring a seamless user experience on all platforms. Furthermore, IR:IS with AIOps supports financial optimization, incorporation of best practices, and performance tracking, helping companies increase efficiency and improve employee productivity.Starting Price: $8/month/user -
8
Hubflo
Hubflo
Hubflo is the fastest-growing AI-Powered Client Portal for professional & creative services. Build a stunning and branded client portal in 60s with AI to streamline client onboarding and deliver your services like a pro. Customize it with 10+ built-in tools (File sharing, contracts, approvals, client messaging, tasks, billing..) and integrate 500+ external tools More than 20k businesses, clients and contractors already use Hubflo for their daily work Don’t let processes overwhelm you and get in the way of delivering a great client experience. Impress your clients with a customized and automated onboarding, a smooth delivery and collaboration. Skyrocket client satisfaction and retention Reduce client emails, calls & meetings Speed up onboarding & project delivery Hubflo is ideal for digital agencies, consultants, freelancers, accountants, architects, home designers, law firms, and any other professional or creative service providers.Starting Price: $55/month -
9
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human -
10
SSC.AI
SSC.AI
Accelerate your business with our Integrated Conversational Platform, designed to capture high-intent leads using advanced AI and 24/7 live chat. Engage visitors from the moment they arrive, ensuring quick, friendly responses through our conversational AI platform. Enhance your website experience and streamline communication, driving meaningful connections with your audience.Starting Price: $20 -
11
Zceppa
Zceppa
Zceppa is a SaaS marketing platform that helps businesses automate & manage their digital profiles at scale and sky-rocket growth from search and social. Zceppa automates management of location listings across platforms like Google, Facebook, Insta; integrated generation of authentic customer reviews/feedback. Automated review responses through AI and intelligence; Engage with customers through social sharing & inbox features for key social media platforms like Facebook, Instagram Marketing teams using Zceppa see a 4X jump in search visibility, upto 5X growth in organic leads and upto 40% increase consumer actions on their business profiles. -
12
Crescendo
Crescendo
Crescendo tackles the hardest customer service problems with an end-to-end CX platform featuring advanced AI and a global service team. You’ll provide superb customer experiences at a lower cost, with guaranteed results in weeks. Imagine customer support fluent in 56 languages, available around the clock, and performing like your best service reps. Our AI assistant combines the power of the most advanced large language models (LLMs) with our customer service expertise to deliver outstanding customer experiences, whether via voice agent, online chat, or email. Fine-tuned to your brand’s unique voice, knowledge base, and customer service goals, our AI assistant learns and adapts, escalating complex issues to human specialists. Plus, with built-in quality assessment, it’s constantly improving, ensuring your service only gets better over time. And you can have this powerful service up and running in days, not months. -
13
Wellpin
Wellpin
Wellpin is a revolutionary, free scheduling platform built for professionals, small businesses, and organizations. It proves that high-quality scheduling tools don’t have to be expensive or complicated. At its core, Wellpin focuses solely on scheduling, making every function intuitive and efficient. With the ability to book an unlimited number of meetings per month, users can plan their day without limits. Automatic email and messenger reminders help ensure that no meeting is ever forgotten. For organizations that need centralized management, the platform supports corporate accounts and integrates smoothly with popular calendars like Apple and Microsoft, keeping all your appointments in sync. Wellpin’s simple, minimalist interface means you only get the features you need—no hidden extras or unnecessary complexity. All updates and premium features are included in a unique lifetime offer, so you’ll always have access to the latest improvements at no extra costStarting Price: Free -
14
Insight Goat AI
Insight Goat
Insight Goat AI offers advanced AI-powered chatbots and virtual assistants, meticulously crafted to revolutionize customer engagement and automate business operations. Our intelligent AI solutions are designed to enhance customer experiences by delivering instant, accurate responses across multiple communication channels, including websites, social media, and messaging platforms. Perfect for businesses aiming to improve operational efficiency, increase customer satisfaction, and drive higher conversion rates, our AI tools streamline interactions and free up valuable resources. Insight Goat AI empowers your business to reduce operational costs while providing a seamless customer experience that adapts to the ever-evolving demands of the digital age. Whether you're looking to scale your customer support or optimize workflows, our AI-powered virtual assistants integrate effortlessly into your existing systems. Elevate your business with cutting-edge AI technology and unlock new levels ofStarting Price: $14.99/month -
15
SwiftSupport
SwiftSupport.ai
SwiftSupport is your go-to solution for enhancing customer interactions with the best live chat software and AI Agents. Designed for both websites and apps, SwiftSupport boosts engagement by providing real-time assistance, enabling businesses to address customer queries promptly. Experience seamless communication that drives customer satisfaction and accelerates your business growth! -
16
IFS
IFS
IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™. -
17
Eqho
Eqho.ai
Eqho is the worlds first Conversational AI Voice solution for business! Capable of making and taking complex phone calls and executing tasks across thousands of platforms. Eqho is a conversational AI platform designed to fully integrate with your entire business. Once Eqho has been deployed it can speak to both you and your customers. It will understand your business well enough to call your leads, schedule appointments, and even sell your products. Eqho will know your customers by name and be capable of handling your inbound calls. Complex customer service issues can now be handled 24/7 over the phone by Eqho AI. The power of AI in your business doesn't end there, let us show you how Eqho can provide your company with insights and tools that will revolutionize the way you make decisions! -
18
Canvas AI
Canvas AI
Canvas is an AI-driven platform designed to enhance customer success by transforming data into actionable insights. It integrates seamlessly with existing data sources, providing a unified view that enables proactive management of customer relationships. Key features include early risk detection, identification of growth opportunities, and automation of routine tasks, allowing teams to focus on strategic initiatives. The platform's AI-powered alerts and Canvas Copilot assist in prioritizing actions and handling complex tasks, respectively. Additionally, Canvas offers generative analytics for real-time, customizable reporting, facilitating transparent communication of ROI and progress to clients. Deployment is streamlined, adapting to your data to deliver immediate value. Overall, Canvas empowers customer success teams to transition from reactive account management to proactive growth strategies. -
19
E-GENE ITSM
STEG
E-GENE ITSM is a cloud-based no-code/low-code IT service management solution developed by STEG. Built on ITIL best practices, it streamlines core ITSM processes such as incident, request, change, and configuration management within a single integrated platform. With flexible customization tools and powerful automation, E-GENE ITSM helps organizations enhance operational efficiency while maintaining compliance. Key Features • No-code/Low-code platform: Easily configure workflows, forms, and user interfaces without coding. • ITIL-compliant modules: Includes service request, incident, change, and configuration management. • Customizable UI tools: Use built-in Form Designer, List Manager, and dashboard tools to tailor the experience. • Workflow automation: Streamline complex processes and reduce manual tasks. -
20
Ivanti
Ivanti
Ivanti offers integrated IT management solutions designed to automate and secure technology across organizations. Their Unified Endpoint Management platform provides intuitive control from a single console to manage any device from any location. Ivanti’s Enterprise Service Management delivers actionable insights to streamline IT operations and improve employee experiences. The company also provides comprehensive network security and exposure management tools to protect assets and prioritize risks effectively. Trusted by over 34,000 customers worldwide, including Conair and City of Seattle, Ivanti supports secure, flexible work environments. Their solutions enable businesses to boost productivity while maintaining strong security and operational visibility. -
21
Hyperengage
Hyperengage
Hyperengage is an AI-powered GTM copilot designed to help Customer Success and Account Management teams maximize retention, expansion, and revenue growth. It transforms how post-sales teams operate by combining automation, predictive intelligence, and a unified customer view into one platform. At its core, Hyperengage eliminates manual busywork by automatically capturing customer interactions, logging activity, and prioritizing daily tasks. This ensures teams spend less time on admin and more time building high-impact relationships. Its Automated Customer Engagement engine continuously scans for churn signals—such as declining product usage, missed milestones, or unresolved issues—and proactively triggers outreach with personalized messaging to re-engage customers. The AI-Driven Task & Workflow Automation module serves as a digital assistant for CSMs and AMs. -
22
Hotel Speaker
Hotel Speaker
Hotel Speaker is an AI + human review management solution that helps hotel managers respond to guest reviews across platforms with speed, consistency, and authenticity. By combining advanced natural language processing with multilingual native writers, Hotel Speaker delivers personalized replies aligned with each property’s unique style. Its “Extreme Personalization” approach ensures every response reflects brand guidelines and tone of voice. Beyond reputation management, replies act as a marketing tool, promoting property strengths at the crucial moment before travelers book. The platform centralizes review operations by scanning sites, crafting tailored replies, and automating publishing after approval. Managers retain editorial control and track performance through a dedicated dashboard. With quick turnaround and multilingual support, Hotel Speaker strengthens guest connections, preserves brand voice, and drives incremental bookings. -
23
BookSwift
BookSwift
BookSwift is an all-in-one appointment booking platform designed to make scheduling fast, simple, and stress-free. It helps service providers manage appointments, clients, and availability from one intuitive dashboard. With smart scheduling tools, businesses can control weekly availability, add buffer times, and handle rescheduling with ease. BookSwift includes built-in client relationship management, allowing providers to store profiles, notes, and booking permissions in one place. Integrated Stripe payments let providers accept and manage client payments securely. Two-way Google Calendar sync ensures schedules stay accurate and conflict-free. With mobile optimization and smart notifications, BookSwift keeps both providers and clients informed at every step. -
24
QuickConnect
QuickConnect
QuickConnect is an all-in-one AI platform that helps businesses manage customer support, marketing, and automation from one place. It brings messages from multiple channels into a unified inbox, uses AI chatbots to handle queries 24/7, automates social media replies and campaigns, and offers a live chat widget to engage website visitors—reducing manual work while delivering fast, consistent customer communication. -
25
Anakage
Anakage
Anakage End User Support Automation platform for IT Service Desk provides multi pronged approach to reduce support tickets at source, proactive resolution of tickets before user notices it, maintain compliance and automate your high volume processes. With our Cobots we empower users to solve their machine and application related problems themselves. Our Cobots can be designed like intelligent agents. Agents can monitor endpoints, keep an eye and act proactively. They can deploy our Cobots on needed endpoints to solve issues even before user notices it. The complexity and size of systems are increasing. You can support greater number of users and environment compliance without needing more support agents. -
26
Ackee
Ackee Digital Enterprises
Ackee streamlines your customer success workflows, helping you predict and beat customer churn. Ackee helps your team gain valuable insights to ensure success across the entire customer journey. Backed by our powerful data science platform, Ackee's simple to use tools arm you with the metrics you need to deliver outstanding customer value. Connect your data using Ackee's integrations and put in-depth health metrics, customer churn prediction and detailed account information at your fingertips. Ditch Excel, and never have to hunt down customer info again. Get key metrics and real-time notifications that keep your team on top of major changes in customer activity, allowing you to take actions to increase retention and boost adoption. Ackee automatically segments your highest risk and most active accounts based on real customer activity, helping you build scalable workflows focused on the clients that need your attention the most. -
27
Zeus
Obor Digital
Our software tracks communications equipment and other types of assets that need to be serviced. Zeus is our own 100% web-based asset management software including modules to manage service requests, multiple service groups, preventive maintenance, equipment configurations, service contracts and warranties, equipment checkout, and outage discrepancies. Zeus is our own 100% web-based asset management software including modules to manage service requests, multiple service groups, preventive maintenance, equipment configurations, service contracts and warranties, equipment checkout, and outage discrepancies. -
28
MessageMadeEasy.com
Message Made Easy
Group Messaging keeps your Organization on the same Email, Text, Voice Message. Text EASY to 313131 to learn more about our options. TCPA Compliant, HIPAA Compliant & PCI Compliant. Can send reminders with Text, Email, Voice or a Combination. Drive show rates by 28% with appointment reminders. Choose from Text, Email or Voice. Include a link to forms that need filled out. HIPAA Compliant. Drop voice messages in Digital voice mail without ringing. Never dials a phone number. Delivers the voice message much like an email. Over 90% of voice messages will be heard. Engage customers directly and personally. Group Messaging for Schools, Churches, and Organizations. Send messages by Text, Email or Voice. No software to download, no licenses to purchase. An unlimited number of groups. Still an effective way to communicate. Customize templates. Customized instant email responses. Bulk email campaigns. -
29
Zervicio
Manage Smart Solutions
Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from anywhere. As an after-sales service system, Zervicio enables you to manage and track your service requests and complaints. Delighting customer comes with a very heavy price tag of managing own time slots as well as team members. Zervicio helps you to put your dreams and wishes into action by giving personalized service to your customers. Your service manager can make quick decisions about a service ticket and direct his field force in the fastest way possible. Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience. Manage Service Cloud can by accessed from anywhere.Starting Price: $20.00/month -
30
Aptean Respond
Aptean
Aptean Respond is a world-class case and complaint management platform that supports every role in your customer experience team—from front-line agents and case managers to team leaders and executives. Respond's intuitive, process-driven tools and dashboards empower your team to easily speed up case resolution, complete tasks, manage workloads, generate actionable insights, and access critical data—all in a way that your CRM is not built to manage. Respond offers everything you need in one place. With it, your team can manage all facets of customer case management, streamline departmental communication, identify root causes, and deep dive into case analytics—all from a single platform. And Respond's industry-specific templates and reporting tools help keep you compliant with regulatory requirements. Respond provides interactive, customizable dashboards that can be easily configured to display the data needed by various user roles.
