Best Conversational AI Platforms for Twilio - Page 2

Why choose between artificial intelligence and human intelligence? The Smartly.AI software platform allows you to create, deploy and supervise chatbots that help your teams to deal more effectively with each digital interaction of your customers. Today everyone wants to be able to get an answer to their question quickly and easily. It becomes essential to provide qualitative answers in ever shorter timeframes. At the crossroads of digital and conversation, the chatbot offers an ideal answer to the most demanding customers. Smartly.ai is an intuitive and powerful SaaS platform that allows you to design, deploy and supervise your chatbots on different channels. With Smartly.ai, you do not have to be a machine learning genius to create a chatbot. You can simply provide your questions / answers and our bot platform takes care of the rest. Our customers prefer Smartly.ai because this solution has been designed for professional profiles above all.

Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences. Indigo.ai powers conversational AI at many leading organizations. One place to manage all your conversational AI data and chats, automize conversations, build AI, scale your project, unlock the treasure in your conversations, and everything in between. An advanced set of tools for text annotation, dataset augmentation, and natural language processing quality. Improving your AI model performance and customer experience begins with understanding and interacting with text. Build highly-accurate ML models while maximizing operational efficiency and reducing costs. Gather information and insights from your business chats. Automatically extract structured text information from unstructured data. Interact with your customers and learn about their needs to improve your product, service, and customer support.

73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology.

Create conversational bots for video platforms like Zoom, Google Meet, and Facetime. Easily, in a matter of minutes. No coding knowledge is required, all you need to do is write the conversation. Create bots that interact using natural language. No buttons, IVRs, or other restrictive options. Simple, flowing, natural conversation. Create rich, deep conversational flows. Choose from the world’s largest repository of conversational components (CoCos). Create your brand ambassador, personal assistant, or team member. Build a video bot, personalize and customize the avatar and meet your users where they are. We offer multiple one-click integrations into websites, social and messaging apps, and online meeting tools. Wherever you already are, we’ll bring the chatbot to you. Create and publish your own bot video bot, voice, or text. Give your audience a seamless experience, while reducing your team’s workload.

Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey.

World’s first and the highest ROI delivering human-centric conversational and generative AI platform. We are Asia's most trusted, widely used chatbot across banking, finance, healthcare, manufacturing, travel, and ecommerce. CoRover AI conversational platform offers various benefits such as increasing lead conversion rates, boosting sales, saving costs, streamlining support activities, and enhancing customer experience. Tailored use cases for each industry, aiming to boost lead generation, and transactions, and encourage repeat purchases. ChatBots can help, automate, and streamline a variety of functions that are repetitive in nature and, in turn, improve positive customer satisfaction & reduce overall operational costs. World’s first human-centric conversational and generative AI platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (CaaS), with self-onboarding support as well, to help organizations generate revenue, and save costs.

Clinc’s revolutionary conversational AI has been proven successful at some of the largest banks worldwide. The best-in-class technology utilizes natural language processing that understands how people really talk, powering exceptional customer experiences. Clinc AI understands and follows complex conversations, enabling a vastly superior customer interaction. Customers can check balances, report lost or stolen cards, transfer funds, and gain deep insights into their spending habits in a single, seamless interaction—without ever speaking to a human. The less time customers spend waiting to hear from you, the happier they get. Through truly personalized interaction, you will improve retention and create a loyal base of customer advocates. Eliminate expenses associated with managing and scaling customer service teams.

Eliminate repetitive work and free teams to focus on high-value tasks that increase employee satisfaction and boost productivity. Replace wait times with a 24/7 customer service system that supports agents in their workflows. Update outdated systems with engaging, intelligent, proactive conversational AI that transform conversations into conversions. Automatically switch between text, voice, email, and more to converse on the channel that best serves your customers. With our plug-and-play solutions, you can deploy chatbots and voicebots in a matter of hours. No code required. Our team has over a decade of experience creating reliable solutions that harness the latest advances in conversational AI. You can use your data or create bots using our industry-specific templates for retail, banking, healthcare, and more. Measure the performance of your bots in real time using an intuitive interface that tracks conversations across all your channels.

SmartAssistants address most commonly asked queries instantly and provide frustration free and frictionless experience. Answering the queries right first time allows organizations to optimize customer support spend. SmartAssistants help in providing differentiated and personalized experiences to your customers. Frictionless experience and 24/7 availability help in creating a strong trust with your customers and improving customer retention rates. SmartAssistants act as a gatekeeper and answer the most repetitive questions that frustrate customer service reps. Organizations can help customer service reps focus on resolving questions worthy of their time and thus help create a virtuous customer service culture. Transfer the conversation to a human agent on demand or for conversations the Assistant is not trained yet. This keeps the human in the loop and makes sure your customer and given the right attention when required.

The “for all” platform has been designed to cater to a breed of “citizen campaign managers” without the need for any technical know-how. Enable training for 50+ use cases on the go (<10 mins) for effortless conversations across the customer journey. Train bots for seamless deployment across 15+ channels such as telephony, web, social, WhatsApp, and many more. Our ready-to-use templates for industries such as banking, insurance, automotive, ecommerce, etc. empower teams to save time and effort. Web SDK plus channel-specific integrations pave the way for easy deployment of designed bots across multiple channels within minutes. Add images, docs, short links, carousels, etc. to make text conversations visually engaging and enchanting for your customers. This unique feature allows for the conversion of text from one language to another without the need for typing manually for each language.