Best Conversational AI Platforms for Microsoft Azure
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Compare the Top Conversational AI Platforms that integrate with Microsoft Azure as of October 2025
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This a list of Conversational AI platforms that integrate with Microsoft Azure. Use the filters on the left to add additional filters for products that have integrations with Microsoft Azure. View the products that work with Microsoft Azure in the table below.
What are Conversational AI Platforms for Microsoft Azure?
Conversational AI platforms are software solutions that enable businesses to build, deploy, and manage AI-powered chatbots and virtual assistants to engage with customers in real-time. These platforms leverage natural language processing (NLP) and machine learning to understand and respond to human interactions, whether through text or voice. Conversational AI can be used for various purposes, including customer support, lead generation, sales assistance, and personalized recommendations. These platforms often include features such as multi-channel support, intent recognition, conversation analytics, and integration with business systems. By automating customer interactions, conversational AI platforms help businesses improve efficiency, enhance customer experiences, and reduce operational costs. Compare and read user reviews of the best Conversational AI platforms for Microsoft Azure currently available using the table below. This list is updated regularly.
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1
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
2
PandoraBot
PandoraBot
We craft bots to your specific business needs, training them with your unique knowledge and seamlessly integrating them into your existing processes. Imagine an AI chatbot built specifically for your unique needs, tailored to your vision from the ground up. We partner with you to craft the perfect front-end interface, fit the bot with your valuable knowledge, and ensure its responses achieve an impressive accuracy rate of over 90%. All in an enterprise-grade production environment, hosted securely on our cloud or yours, giving you a bespoke bot solution that perfectly aligns with your business goals. The Pandora VisionBot has revolutionized stock monitoring for a merchandising company by automating inventory checks, which were previously a major cost. Previously, salespeople were dispatched to monitor and replenish merchandise. Now, delivery drivers can simply use their mobile phones to capture an image of the stock, enabling instant, accurate stock measurements.Starting Price: $65.32 per month -
3
Azure AI Bot Service
Microsoft
A managed service purpose-built for bot development. Develop intelligent, enterprise-grade bots that help you enrich the customer experience while maintaining control of your data. Build any type of bot—from a Q&A bot to your own branded virtual assistant—to quickly connect your users to the answers they need. Create a bot that can naturally interact with users by easily integrating Cognitive Services. Use open-source SDK and tools to build, test, and publish your bot to Azure. Deploy your bot to popular channels, wherever your customers interact. Create your own branded virtual assistant using solution accelerators. Integrate Bot Service across multiple communication channels to reach more customers, more often. Apply bots to channels including your website or apps, Microsoft Teams, Skype, Slack, Cortana, and Facebook Messenger. -
4
Dydu
Dydu
The most advanced software to implement a true conversational strategy. Our clients are convinced and involved, no need for programming skills when using our software. Intuitive and easy to access, we leave it in the hands of users to effortlessly create and manage their bots. The product of a decade of artificial intelligence research, our software allows you to create and manage your bot in the simplest way possible thanks to a user-intuitive interface. Its algorithm for natural language processing creates a fluid and natural conversation with users. All our bots are GDPR compliant. Our chatbot building platform is available in a self-service mode which allows you to independently create your chatbot from start to finish, without coding! Once your bot has been created, you can integrate it into your website or app, and manage it thanks to our intuitive bot management system. -
5
Certainly
Certainly
Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it. -
6
QnA Maker
Microsoft
From data to bot in minutes. Build, train and publish a sophisticated bot using FAQ pages, support websites, product manuals, SharePoint documents or editorial content through an easy-to-use UI or via REST APIs. No code knowledge or coding experience required. Create and publish a bot in teams, or elsewhere without writing a single line of code. You can also add personality to your bot using pre-built chit-chat datasets. Extract question-answer pairs from semi-structured content, including FAQ pages, support websites, excel files, SharePoint documents, product manuals and policies. Design complex multi-turn conversations easily through QnA Maker portal or using REST APIs. Improve your ranking model through suggestions based on your bot's usage and user feedback. QnA Maker service is a hosted model, so you can choose product tiers according to your size and throughput needs and feel secure with all components within your Azure compliance boundary. -
7
BotCore
Acuvate Software
BotCore is an accelerator that enables organizations to build customized conversational bots powered by artificial intelligence. It can leverage any AI service available today and will also scale for future services. It is fully deployable into Microsoft Azure and leverages many of the features available in it. -
8
Scotty
Scotty Technologies
The intelligent virtual agent for automated in- and outbound voice and chat conversations with your target audience. One platform for voice and text based business process automation available 24/7 and in any language. One platform to seamlessly handle all your conversation-driven business processes from start to finish. Scotty comes as a managed service and pay-per-use model with no upfront investments. Scotty builds relevant and contextual customers journeys with your existing data and returns realtime insights. Say goodbye to waiting in line! Scotty handles both from start to finish in- and outbound phone calls. Scales from 1 to millions of calls, chats and emails on the same platform. No license fees or monthly instalments for the platform and only pay for the contacts you use. Scotty offers easy and efficient integration to seamlessly connect your existing platforms and your teams. -
9
ZOE
ZOE
It talks naturally to leads on your website via chat and on email, using machine learning and natural language processing. ZOE follows up with your leads, makes reverse DNA queries on email or anonymous IP traffic, sets up meetings and even connects phone calls with your reps. These calls are then analyzed using voice pattern recognition for key sales insights. ZOE is a trailblazer in using AI for marketing, giving your teams an unprecedented leverage in capturing, engaging and converting leads to opportunities. ZOE is a product of Web Spiders, an enterprise software company specializing in products for marketing and HR. Makes relevant small talk, with witty responses to generic comments. Small talk training database is updated constantly. ZOE makes an instant phone call or schedules a meeting. The AI Training console helps make ZOE smarter and contextually relevant to your business. -
10
Zammo.ai
Zammo.ai
Zammo.ai, powered by Microsoft Azure, is the all-in-one conversational AI solution. Zammo eliminates complexity and enables organizations to rapidly launch powerful generative AI bots across voice, chat, and social channels—with just one click. Seamlessly integrating over 30 Azure services, including Azure OpenAI, Zammo enables organizations to deliver ChatGPT-like experiences using only their data—boosting engagement and user satisfaction. Built-in tools, live agent handoff, and effortless integration with existing systems streamlines setup and minimizes the need for custom development. Hosted securely on the customer’s Azure environment, Zammo ensures data remains private and compliant. Designed with accessibility at its core, Zammo helps organizations create inclusive, multilingual experiences that meet users where they are. Whether serving customers, students, or employees, Zammo makes it easy to get fast, reliable answers—anytime, anywhere.Starting Price: $5,000 per year -
11
PRSONAS-Greeter
PRSONAS by nuMedia Innovations
PRSONAS-Greeter™ welcomes customers to your office, live event, retail, or any other physical location. The Greeter initiates the greeting in a safe, touchless way using motion activation. It will engage with guests in a real conversation with advanced speech recognition providing them with all the desired information they need about your business or facility. Your guest receive immediate assistance without interrupting your staff and gathers key insights allowing you to know what your guests are asking for, how to serve them better at no additional cost to your company for staffing.Starting Price: $199. /month
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