iLabService vs. newLab Comparison Chart

14,000 laboratories. 125 countries. 98% customer satisfaction! Improve your lab's productivity, throughput, efficiency, data integrity, and compliance with LabWare's suite of laboratory automation solutions. LabWare offers flexible deployment options. Laboratories who are eager to deploy within 30 days can choose the cost-optimized + fully validated SaaS LIMS that contains best practice workflows. Laboratories that need a fully customizable enterprise-level LIMS/ELN can choose between flexible cloud or self-hosted deployment options. LabWare users enjoy world class features such as: lot management, sample management, stability management, environmental monitoring, instrument interfacing, workflows and dashboards, inventory management, COAs, barcoding, and much more!

Domotz is an IT Infrastructure Monitoring and Management Software on a mission to provide all service providers, MSPs, integrators, and enterprises with affordable network monitoring software that enables you to work smarter, build customer loyalty, and solve problems faster than ever. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with a plug-and-play setup, a friendly UX, and a comprehensive feature set accessible from any desktop browser or mobile device. Monitor any network and IT infrastructure with our powerful, affordable, user-friendly network monitoring software. All the features you need to manage and monitor your IT infrastructure proactively.

The modern, flexible, easy-to-use LIMS. QBench enables our customers to get a LIMS up and running faster. Automate your entire lab with our developer-friendly API, Inventory Management, Customer Portal, Billing, and Quality Management System modules. QBench is a cloud-based Laboratory Information Management System (LIMS) that enables labs to streamline their entire testing workflow, from sample receiving to automated results reporting. QBench allows you to keep track of all your samples and where they are located in the workflow using a single system. QBench eliminates the need for spreadsheets, shared folders in the network, and paper-based tracking systems. View hundreds of PDF reports/COAs before publishing or emailing. Generate barcodes and create labels that you can customize for your samples. See counts and latencies for different data types in QBench. This includes metrics like turnaround time, sample counts per test, sample delay, and more!

Meet The Asset Guardian (TAG) Mobi – Now with mobiMentor AI to Maximize Wrench Time TAG Mobi is an AI-powered EAM solution for Microsoft Dynamics 365 Business Central, now enhanced with mobiMentor AI — an agentic AI ecosystem that gives maintenance experts more wrench time by automating admin tasks. Reduce downtime and operational risk with integrated, intelligent maintenance tools. • Asset Lifecycle Management – Maximize asset performance and extend lifespan • Preventive & Predictive Maintenance – Cut failures and unplanned downtime • Work Order Management – Dispatch, track, and complete tasks with ease • Advanced Reporting – Real-time KPIs via intuitive dashboards • IoT Monitoring – Get alerts before issues disrupt operations With AI-driven workflows, voice commands, and no-code automation, TAG Mobi keeps teams focused on maintenance—not paperwork.

Kognition AI security stops threats in real-time. Transform legacy security into intelligent protection that pays for itself. Kognition AI integrates seamlessly with existing cameras and access control - no costly rip-and-replace required. Why Security Leaders Choose Us: ✓ 24/7 AI Guardian that never misses threats or calls in sick ✓ Works with Axis, Hanwha, Avigilon, Genetec, Milestone, and other popular platforms and devices. ✓ Real-time alerts deliver actionable intelligence in seconds ✓ Easy to deploy enterprise-grade security Perfect for corporate campuses, schools and universities, office buildings, hospitals, and retailers seeking modern security to reduce risk and improve staff, student, and tenant safety. Transform your security team from reactive responders to proactive guardians with Kognition AI - schedule a demo today!

AlisQI is a modular, cloud-based Quality Management platform for process and batch manufacturers who want to reduce firefighting, improve predictability, and stay compliant by default. Unlike traditional EQMS platforms that were built around documents and later adapted for analytics, AlisQI was designed from the start as a data-first system. Quality, lab, and production data are structured and connected in one operational backbone. That foundation now enables practical AI capabilities inside daily workflows. Manufacturers can automatically extract data from diverse supplier COAs without predefined templates, generate structured digital forms from existing files or plain language, query their QMS conversationally, and detect recurring incident patterns across sites. Core modules include Document Control, Training, Deviations, CAPA, Audits, Risk Management, Supplier Quality, SPC, and EHS, supported by targeted out-of-the-box Solvers that address specific operational problems.

NetCrunch is a powerful, scalable, all-in-one network monitoring system built for modern IT environments. It supports agentless monitoring of thousands of devices, covering SNMP, servers, virtualization (VMware, Hyper-V), cloud (AWS, Azure, GCP), traffic flows (NetFlow, sFlow), logs, and custom data via REST or scripts. With 670+ monitoring packs and dynamic views, it automates discovery, configuration, alerting, and automates self-healing actions for efficient remote remediation in response to alerts. Its node-based licensing eliminates sensor sprawl and complexity, providing a clear, cost-effective path to scale. Real-time dashboards, policy-driven setup, advanced alert tuning and 40+ alert actions including remote script execution, service restart, process kill or device reboot-make NetCrunch ideal for organizations replacing legacy tools like PRTG, SolarWinds, or WhatsUp Gold. Fast to deploy and future-proof. Can be installed on-prem, self-hosted in the cloud, or mixed.

PowerDMARC is a comprehensive email security solution designed to protect your brand reputation and safeguard your email communications. By leveraging advanced technologies such as DMARC, SPF, DKIM, BIMI, MTA-STS, and TLS-RPT, PowerDMARC offers a robust defense against email threats like spoofing, phishing, and ransomware. Our user-friendly platform simplifies complex configurations, empowering you to easily manage and monitor your email security posture. With AI-powered threat intelligence, you gain valuable insights to proactively identify and mitigate emerging threats. Trusted by over 2000 organizations globally, including Fortune 100 companies and governments, PowerDMARC is your trusted partner in securing your email infrastructure.

Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard. Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity. 100% visibility, all the time. Cover your entire Kubernetes stack instantly, with no code changes using the superpowers of eBPF instrumentation. Take control of your data, all in-cloud. groundcover’s unique inCloud architecture keeps your data private, secured and under your control without ever leaving your cloud premises.

Caller ID Reputation is a service that allows companies to monitor their caller IDs across all major carriers, call-blocking apps, and aggregator APIs. It provides real-time visibility and control over how calls are presented to clients, helping businesses identify flagged caller IDs and reduce flags by up to 95% in the first month. The platform offers a user-friendly dashboard to manage multiple business lines simultaneously, ensuring calls are not marked as spam or scams. Caller ID Reputation also provides real-time notifications and detailed dashboards for continuous monitoring, enabling immediate remediation of flagged numbers. By maintaining a positive phone number reputation, businesses can improve connection rates and uphold brand integrity. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them. Blocked calls can stop you from reaching patients and they would never know you tried to call or text them.