eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
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About

eComFax is a cloud-based virtual fax and advanced messaging service that lets organizations send and receive faxes, SMS, and certified SMS from any internet-connected device. Users can work through email or the online platform without installing a fax server, maintaining dedicated phone lines, or relying on paper, toner, and physical machines. It supports remote teams by making documents available from computers, tablets, and smartphones, while centralized archives help users find sent and received communications and review their status. eComFax can also operate inside Microsoft Teams and Cisco Webex through eBot, bringing fax, SMS, notifications, traffic lists, and archives into the same environment as calls, meetings, and chat. Its RESTful API and Node.js SDK allow businesses and software providers to embed secure faxing into ERP, CRM, EHR, and other applications.

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses that need to securely send and receive faxes and SMS online from internet-connected devices without physical fax infrastructure

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

eComFax
United States
www.ecomfax.com

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com

Alternatives

eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
ExtraFax

ExtraFax

extracomm
MyFax

MyFax

J2 Global
Fax.Plus

Fax.Plus

Alohi

Categories

Online Fax Supported

Categories

Fax Server Supported
Online Fax Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

Integrations

8am CasePeer Not Supported
Cisco Webex Supported
Consensus Clarity Not Supported
Consensus Harmony Not Supported
CredentialingSpectrum Not Supported
DynaFile Not Supported
Exa PACS Supported
HP Advance Supported
Lyniate Corepoint Not Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Node.js Supported
OptiMantra Not Supported
Rhapsody Not Supported
SAP Cloud Platform Supported
Xerox Managed Print Services Supported

Integrations

8am CasePeer Supported
Cisco Webex Not Supported
Consensus Clarity Supported
Consensus Harmony Supported
CredentialingSpectrum Supported
DynaFile Supported
Exa PACS Not Supported
HP Advance Not Supported
Lyniate Corepoint Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Node.js Not Supported
OptiMantra Supported
Rhapsody Supported
SAP Cloud Platform Not Supported
Xerox Managed Print Services Not Supported
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