eClinicalWorks vs. iHelix Comparison


eClinicalWorks	iHelix Sajix	+	+
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About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.	About iHelix Hospital is an enterprise-wide solution that provides complete patient information across all points of care to allow healthcare providers to deliver the best care possible. Specifically designed for small community hospitals, large medical clinics and long-term care facilities, the iHelix Hospital solution is comprised of individual, but integrated modules - including an advanced electronic medical record (EMR). This technology platform enables our clients to build customized health information systems that are affordable and meet their specific IT needs. Our iHelix Hospital product suite is available in two different delivery models - in-house server or web-based ASP. Again, this allows our clients to choose the model that best suits their needs. iHelix Hospital is a state-of-the-art, fully integrated hospital information system. It provides healthcare organizations with a complete set of tools for improved hospital management, clinical tasks and patient administration.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Healthcare providers	Audience Healthcare providers seeking an enterprise-wide solution that provides complete patient information across all points of care
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $499.00/month/user Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com	Company Information Sajix Founded: 2004 United States www.sajix.com/ihelix.php
Alternatives RXNT	Alternatives eHospital Systems Adroit Infosystems
Elation Health	iCare iCare.com
Service Center Office Ally	eClinicalWorks
Foothold Foothold Technology	VersaSuite
Epion Health View All	MocDoc HMS MocDoc View All
Categories Clinic Management Clinical Documentation Electronic Medical Records (EMR) Healthcare ERP Medical Billing Medical Practice Management Medical Scheduling Revenue Cycle Management Telemedicine Value-Based Care Wound Care	Categories Clinic Management Electronic Medical Records (EMR) Hospital Management Medical Practice Management Medical Scheduling
Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Show More Features Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing	Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling Show More Features Hospital Management Features Accounting Integration Appointment Management Appointment Scheduling Bed Management Billing & Invoicing Claims Management In-Patient Management Inventory Management Medical Billing Out-Patient Management Patient Records Management Physician Management Policy Management Revenue Management
Integrations AGS AI Platform Artera Avalon Laboratory System CERTIFY Health CGM LABDAQ Calvient DOCTRIX DocSpera DoctorConnect Greenspace Health IAL (InterActive Lab) Infinx OpenPM PatientIQ PowerSpeak QliqCHAT HIPAA-Compliant Texting Rimidi Solventum Fluency Direct TeleRay iCareBilling Show More Integrations View All 70 Integrations	Integrations AGS AI Platform Artera Avalon Laboratory System CERTIFY Health CGM LABDAQ Calvient DOCTRIX DocSpera DoctorConnect Greenspace Health IAL (InterActive Lab) Infinx OpenPM PatientIQ PowerSpeak QliqCHAT HIPAA-Compliant Texting Rimidi Solventum Fluency Direct TeleRay iCareBilling Show More Integrations
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