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About

eChart is an electronic medical record and billing platform for Australian hospitals, day surgeries and specialist clinics. It brings together clinical charting, observations, patient administration, admissions, transfers and discharges, ward and bed management, handover, and healthcare billing. Clinical and administrative forms, dashboards, terminology, roles, datasets and workflows can be configured for different services. The platform supports Australian healthcare terminology and billing workflows, including SNOMED CT-AU, AMT, Medicare, DVA and ECLIPSE. It can be delivered through managed cloud hosting or customer-controlled local hosting. eChart is intended for clinical, nursing, administration and billing teams that need shared records and operational workflows across hospital and specialist-care settings.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Australian hospitals, day surgeries and specialist clinics; clinicians, nurses, administration and billing teams.

Audience

Healthcare providers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

eChart
www.echart.com.au

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

Neurula Health

Neurula Health

Neurula Technologies
Service Center

Service Center

Office Ally
Foothold

Foothold

Foothold Technology
MediVision HMS

MediVision HMS

Allied Softech

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

AGS AI Platform Not Supported
Artera Not Supported
Assort Health Not Supported
CERTIFY Health Not Supported
Doc-U-Aide Not Supported
DocSpera Not Supported
Emitrr Not Supported
Greenspace Health Not Supported
Luma Health Not Supported
MyCarePlan Not Supported
NetDirector Not Supported
OhMD Not Supported
PowerSpeak Not Supported
QuickSlot Health Not Supported
RevMaxx AI Not Supported
Saykara Not Supported
Sporo Not Supported
TeleRay Not Supported
TimeDoc Health Not Supported
iCareBilling Not Supported

Integrations

AGS AI Platform Supported
Artera Supported
Assort Health Supported
CERTIFY Health Supported
Doc-U-Aide Supported
DocSpera Supported
Emitrr Supported
Greenspace Health Supported
Luma Health Supported
MyCarePlan Supported
NetDirector Supported
OhMD Supported
PowerSpeak Supported
QuickSlot Health Supported
RevMaxx AI Supported
Saykara Supported
Sporo Supported
TeleRay Supported
TimeDoc Health Supported
iCareBilling Supported
Claim eChart and update features and information
Claim eChart and update features and information
Claim eClinicalWorks and update features and information
Claim eClinicalWorks and update features and information