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About

When guests wait less, they can enjoy more! Free your guests from physical queues, empower them to practice safe social distancing, and allow them to explore all your venue has to offer. Our patented suite of virtual queuing solutions has helped over 19 million guests get out of long lines and make the most of their day. By eliminating lines, you'll help guests feel more at ease and capable of socially distancing. Plus, they’ll be free to enjoy more of what your venue has to offer. With extensive patents and 20 years of experience behind us, no one is better suited to help your venue maximize your virtual queuing solution. Offer multiple service levels for a variety of price points allowing reduced wait times and custom ride packages. With guests freed from waiting in line, they can spend more time enjoying your venue's retail and food & beverage locations. We have dedicated ourselves to providing an enterprise-class service model focused on driving incremental revenue for our clients.

About

vFound is browser-based front desk software for hotels, universities, offices, venues and events. Five products share one workspace: Lost & Found gives every venue a branded, photo-led guest website with private claims; Parcels logs deliveries and collection; Checkroom issues digital QR tickets for coats, bags and luggage; Equipment manages reservations, loans and returns; Visitors records arrivals and notifies hosts. vFound AI drafts records from photos and labels, suggests likely matches, translates messages and helps staff check claims. People remain in control: AI never identifies people or decides ownership. Teams use phone cameras with nothing to install, unlimited staff and records, audit history, signed handovers, reports, CSV exports, twelve guest languages, Slack, Microsoft Teams and Google Chat alerts, a REST API and signed webhooks. Each product is priced per venue and billed yearly. Selected products share a 14-day free trial; a valid card is required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Businesses and companies interested in a virtual queuing solution to increase revenue and optimize their customer services

Audience

Hotels, universities, offices, venues, events, transport operators, museums, stadiums, casinos, gyms, restaurants and other organizations with a front desk.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

US$42/month per venue
Annual billing only. Checkroom US$504/year (US$42/month equivalent); Equipment US$696/year (US$58/month); Visitors US$804/year (US$67/month); Lost & Found and Parcels US$900/year each (US$75/month). Choose only the products you need. Selected products share one 14-day trial; a valid card is required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

accesso
United States
www.accesso.com/solutions/virtual-queuing

Company Information

vFound
Founded: 2019
Canada
vfound.io

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Categories

Queue Management Supported

Categories

Lost and Found Supported

Lost and Found Features

Access Control Supported
Automatic Matching Supported
Category Management Supported
Claims Management Supported
Cross-Database Search Not Supported
Document Management Not Supported
Historical Reporting Supported
Image Recognition Supported
Inventory Management Supported
Self Service Portal Supported
Shipping Management Not Supported
Unclaimed Items Management Supported

Integrations

Google Chat Not Supported
Microsoft Teams Not Supported
Slack Not Supported
Zapier Not Supported

Integrations

Google Chat Supported
Microsoft Teams Supported
Slack Supported
Zapier Supported
Claim accesso LoQueue and update features and information
Claim accesso LoQueue and update features and information
Claim vFound and update features and information
Claim vFound and update features and information