Zoom Visitor Management

Zoom Visitor Management

Zoom Communications
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About

Zoom Visitor Management is a workplace visitor registration and check-in solution within Zoom Spaces. It lets organizations invite and preregister guests, collect visitor details, and guide arrivals through email registration, QR codes, or an on-site kiosk. Hosts can receive arrival notifications in Zoom chat or email, with alerts also available through Slack and Microsoft Teams. Administrators can manage visitor types, invitations, and locations from the Zoom web portal, review visitor activity, and download reports. The service also supports digital badge creation and printing, visitor photos, and tracking of mail and package deliveries. Employees can create or manage invitations in the Zoom mobile app, while visitors use invitation links or kiosks to complete registration and check in. It is designed for organizations managing guests, contractors, deliveries, and other workplace arrivals across one or more office locations.

About

friendlyway Visitor Management is a cloud-based solution that automates the entire visitor journey, from invitations and pre-registration to onsite check-in, badging, compliance workflows, and checkout. It works together with self-service kiosks or tablets and supports QR/PIN sign-in, ID scanning, photo capture, and instant badge printing. The system lets you design configurable workflows for different visitor types (guests, contractors, employees, inspectors, etc.), including digital agreements, safety briefings, quizzes, and electronic signatures to meet regulatory and site-specific requirements. Real-time dashboards show who is on-site and who is expected, while host notifications, access control integrations, and watchlist screening help strengthen security and streamline reception operations. Built on the friendlyway Cloud Platform, it can be combined with digital signage and other modules to deliver unified, branded on-site experiences across multiple locations.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Workplace administrators, office and facilities teams, reception and security staff, and employees who invite or host visitors. Intended for organizations managing guests, contractors, and workplace deliveries at one or more locations.

Audience

Property managers and companies seeking a solution to automate and streamline their visitor registration.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.
Free Version Not Supported
Free Trial Not Supported

Pricing

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/visitor-management/

Company Information

friendlyway
Founded: 1998
USA, Germany
www.friendlyway.com/visitor-management-solution/

Alternatives

Alternatives

Savance Visitor Management

Savance Visitor Management

Savance Workplace
Savance Visitor Management

Savance Visitor Management

Savance Workplace
Axix Visitor Mgmt

Axix Visitor Mgmt

Axix Technologies LLC USA
CoReceptionist

CoReceptionist

ORAFOX TECHNOLOGIES, INC
Rapid Access

Rapid Access

Rapid Global
Navigo Visitor Management

Navigo Visitor Management

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Zoom Visitor Management

Zoom Visitor Management

Zoom Communications

Categories

Visitor Management Supported

Categories

Visitor Management Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Supported
Document Management Supported
ID Scan Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Supported

Integrations

Microsoft Teams Supported
HubSpot CRM Not Supported
Microsoft Entra ID Not Supported
Microsoft Outlook Not Supported
Slack Supported
Zoom Supported
Zoom Workplace Supported
Zoom Workspace Reservation Supported

Integrations

Microsoft Teams Supported
HubSpot CRM Supported
Microsoft Entra ID Supported
Microsoft Outlook Supported
Slack Not Supported
Zoom Not Supported
Zoom Workplace Not Supported
Zoom Workspace Reservation Not Supported
Claim Zoom Visitor Management and update features and information
Claim Zoom Visitor Management and update features and information
Claim friendlyway Visitor Management and update features and information
Claim friendlyway Visitor Management and update features and information