Zoho Backstage vs. eShow Comparison


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About Zoho Backstage is all-in-one event management software to plan and run in-person, virtual, and hybrid event experiences from beginning to end with greater efficiency and impact. From designing a website, selling tickets, and marketing the event—to handling check-in, boosting attendee engagement, and effectively coordinating all stakeholders, including attendees, sponsors, and exhibitors—Zoho Backstage is a dependable solution to navigate the inherent complexity of Event Management.	About eShow’s full line of event management solutions provides event managers with web-based and on-site event management solutions for all event sizes. Founded in 1996, eShow has helped Event Managers and personnel run thousands of events worldwide. Our business model is simple: eShow builds relationships and long-term success stories by providing our clients with excellent products and services. When you select the eShow products that fit your needs, you tap into a powerful engine that no single-function supplier can hope to match. For over 20 years eShow has created solutions for all phases of a successful event. Our products include Registration Management, Virtual Event Management, Housing & Travel Management, Exhibit Sales & Floor Plan Management, Mobile Apps, Event Websites, Speaker & Session Management, Abstract & Committee Management, and more. eShow is the official event solutions provider for the Association Forum and ASAE.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Event organizers, agencies, universities, corporations, and non-profits to run all their events — in-person, virtual, or hybrid; conferences or workshops — using one platform without having to juggle	Audience Event managers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99.00/month Subscription: Free - for basic features Essentials - $99 per month Premium - $208 per month Ultimate - $416 per month Pay-per-event: Essentials - $299/Event Premium - $599/Event Ultimate - $1499/Event Free Version Supported Free Trial Supported	Pricing Based on client needs Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.1 / 5 ease 4.9 / 5 features 4.2 / 5 design 4.6 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Zoho Backstage is an important platform mainly because it helps us create and develop all kinds of events, with the help of this platform we can not only schedule events for specific dates, but we can also schedule meetings with our work team for dates of any month, The main feature that I like about this platform is that it fully integrates with all the contacts that we have registered within the Zoho system. This is quite satisfactory since it helps all our employees to view all the schedules within this platform without having to to configure or add new contacts or employees within it, thanks to this connectivity that it has with the main Zoho system, all employees will be able to receive updates of all the planning that we carry out. Photo of the thing I like about this platform is that it allows me to send notifications and reminders to all employees when planning a new event or a business meeting, in addition, it also allows me to send reminders and notifications to customers who have registered in our events, in this way we make sure that the participation of each of the employees or clients is not affected within the events or meetings, I really love that system of notifications and Reminders. I also love that this platform allows me to manage the total number of participants for each event or meeting, it allows me to set a limit for the number of participants for each event, that helps a lot when it comes to having a ticket sales limit for each event, I also liked that platform that allows you to create a payment page for the purchase of event tickets, this payment page is very satisfactory since it allows us to process the payment of each of the clients much faster In addition, there is no type of money withholding when receiving these payments. Zoho Backstage is one of the Zoho platforms that we currently use in this company, in order to expand our productivity with this Zoho system. I was really fascinated with the general functionary of this platform, since it allows me to extensively manage each of the events and meetings that the metro company will have to carry out, since this real estate company is very important that we hold events and meetings on a weekly basis, to expand our services and inform our customers about what we offer. Next, I will mention the positive things that this platform has. 1.- One of the main positive things that I loved about this platform is that it has immediate connectivity with all social networks. Currently, I have more than five social networks associated with this platform, because this way I can share each of the scheduled events and scheduled meetings through our social networks, sharing this directly with our social networks helps our clients to be attentive to the creation of new events in which they can participate immediately, this connectivity is impressive, since we can report on all our social networks simultaneously, without having to do it manually and individually. 2.- Another of the things that I like about this platform is that it allows me to organize the number of sponsors that there will be within each event, usually in event meters there are more than two sponsors, all those sponsor brands and the amount of sponsorship can be registered within this platform for each event individually, since this platform offers me a session where I can manage the number of existing sponsorships in a specific event. I love this functionality, since I can have an administration and a record of the number of sponsors of our company. 3.- Another of the things that I liked within this platform is that I can create a ticket reservation page in a simple way, I can associate this page to the main page of this company, so that each one of the visitors in this web page can buy a ticket in a simple way. It is impressive how I can create a reservation page thanks to this platform, that reservation page helps to facilitate the purchase process of each one of the tickets, each client will be able to buy the number of tickets stay online, to attend each one of our separate events. I really loved the general design that I was able to give to the reservation page, it is a very good design and that helps customers easily buy each ticket here. 4.- Another of the things that I liked within this platform is that I can create personalized banners for each of the events, creating banners within this platform helps to be able to attach each banner to the event and be able to share it on social networks so that it appears that banner in the presentation of the invitation. In addition, creating banners within this platform greatly facilitates the process of creating an image for each event, each event that takes place within this platform, I can design a banner within it in a period of five minutes, and by putting together the corresponding element easily. 5.- The fifth thing that I loved about this platform is that it also allows me to create meetings, scheduling meetings is quite easy within this platform, it allows me to add the number of employees that attend that meeting, it allows me to configure automated reminders that will be sent via email to each of the participants, in addition, I can have an immediate alert for when each of the meetings starts. The meeting system within this platform has really impressed me, it has strengthened the meetings of my entire real estate company and has made the employees more responsible in attending the meeting. Zoho Backstage is an excellent way or software to consider when you are looking for a platform that will help you optimize the administration of each of your events, this was the way that will allow you to manage your events on a large scale, Managing each one of the tickets that you need sell, as well as allowing you to manage the large number of participants that your event will have. The main feature that I like about this platform is that it has a function that allows you to create a ticket reservation page, this created page can be linked to your company website, you can create a ticket sales page with a built-in payment system, which will allow you to sell tickets automatically and receive the corresponding money. The second feature that I like about this platform is that it has a wide variety when it comes to using templates for the ticket sales page, you don't have to design a page from scratch, this platform provides you with a wide variety of dishes that you can use to create the ticket sales page, and make it very optimal with respect to its design. The third feature that I like is that this platform allows you to manage the participants in real time, in real time to see how many tickets you have sold, how many you have left to sell, and the data and details of each registered participant. Zoho Backstage is currently one of the best ways to have a correct organization in the events that you are going to schedule in the future, thus offering a fairly reliable platform for organizers and for participants of each event, both platforms work normally and help to develop a quite complete event. The things I liked the most about this platform are: - One of the main positive features is that it has a large limit for the number of organizers or collaborators for each event, it has different plans in which there is an exact limit of collaborators and administrators for each event. I love this feature because I can enter up to more than 10 organizers for each of the events that I am developing, in this way each of them will help me manage it correctly and distribute all the information among the participants within the event. - Another thing that I like is that this platform offers me the ability to create unlimited events, it does not matter if I have to organize more than 50 events during a month, this platform will not place any type of limit on me, because Its main feature is that it has unlimited events. - You can enter up to more than 5000 participants for each event, it is an important feature because on other platforms that I have used you can only enter up to approximately 1000 participants, on this platform we have a fairly high limit which helps all our clients can attend all our events without any problem. - Sending the corresponding invitations to each participant is another positive thing, because this platform helps us create a site where we can insert a payment processor so that customers can buy their ticket to attend the event, after make this payment, the ticket to enter the event is sent automatically to the email provided. This function is very important because we do not have to send the invitations manually, this entire process is carried out by the same platform. - There is no type of commission regarding the purchase of tickets within the website that you have previously studied, after creating the website and you have inserted the payment processor, all customers will be able to make the purchase through this means, without any additional fees on your cards. In our company, it is quite essential to have a good schedule of events, since we constantly meet clients by meters and try to hold events to maximize the display of our services. One of the main things that I liked about Zoho Backstage Is that it allows me to maximize the reach of each of the events, when I make an event and schedule it for a specific day, within this platform you can make banners without having to have previous experience in design, within this platform I can design advertising and share it within my social networks such as Facebook, Twitter, LinkedIn, it also allows me to share this event within my company website. Another thing that I liked about this platform is that it has an automation for the issuance of tickets for each participant, when a new participant registers for the event, the platform automatically generates a payment ticket to speed up the sale of the event, In addition, send this ticket to the participant's email so that they can attend the event with a code provided by the purchase of the ticket. This automation and registration of each of the participants has made it possible for me to obtain much more presence within the events. , previously we had to do this process manually, and it was quite difficult to register each of the participants, so I am very grateful that we opted for this great solution. Another thing that I also liked is that it offers me a separate section to be able to manage the attendees that will be for each event, by modifying these attendees, they will be reflected when buying the ticket, all participants will be able to see who it is they were the attendees and administrators of said event. Managing the attendees of this platform allows me to know exactly who the employees are that will support me during that event. Cons The first negative feature of this platform is that currently it is a bit difficult to start using, the process of creating events from scratch and the process of creating the payment page is a complicated process, since you have to register all the methods corresponding payment on that payment page, so that your client can buy the tickets, in addition, the configuration process in Reminders and notifications is also difficult to configure, for which I recommend that the platform be used within a company that has with the ability to handle it correctly. Another of the negative characteristics of this platform is that it charges high commissions when processing each ticket sale for your events, this commission is reflected as a service charge, in this way each client must pay this additional charge within each transaction When buying a ticket for your events, I consider that this is something negative since the commission is quite high, I consider that the commission should be approximately 1% or 2% of the total amount. The last negative feature of this platform is that it does not have integration with social networks, so if you want to share information about the planning you have done for an event recently, you will not be able to, you will have to share that information in your networks. social networks manually, there is no way to send that planned event to your social networks so that your clients or followers can view this information. Zoho Backstage left me in awe with the general functions that it has provided for our entire company, I really have no complaints about this platform, since it has provided me with all the necessary functions and tools to develop a correct event planning system and of meetings, this platform at no time has presented any type of problem, both in the version for computers and in the version for mobile devices, it has always behaved to the measure and has been carried by a main panel in which we can have an administration much more complete than on any other platform. At the moment, we do not have any type of complaint about the services offered by this platform, we are happy with all the functions offered and with the price that we have paid to use this platform in a complete way. The main characteristic is that I need to make an improvement within this platform with respect to the high commissions that it charges when selling a ticket in an automated way, noting that the payment system that it uses is with a credit or debit card, so which, each client who needs to buy a ticket for one of our events will have to use this payment method, however, I consider that the percentage applied for each ticket payment is quite high, therefore, the sale of the ticket will turn out to be a little more expensive for our clients, I consider that the commissions and the percentage of commission that is charged for each transaction should be much lower. Another feature that needs to be improved within this platform is to add an option to view the changes of the event in real time, this function is very important since when adding several collaborators and administrators of an event, you will be able to know who has recently made a change within that event, you will have to manually ask each of your colleagues or collaborators to be aware of the changes made. At no time have I had any problems with this platform, I currently use several Zoho services Within the company, so this platform is correctly synchronized and linked with the other services of this platform, helping the information to be transmitted and managed more easily. This platform has never given me any kind of errors, all the functions it has are developed correctly and help make the administration and programming of all kinds of events much easier. I am satisfied with the results obtained, and I hope that the prices continue to be maintained to continue using this great platform that has not given me any problems. I really don't have any problem with this software, since I started using it in each of the business areas I have been really happy as it has performed quite well, all our events have been managed in a very pleasant way and we have not had any failures in none of them. Since I started using this platform, I must admit that I have not had any problems regarding its general functionalities, I have always had the opportunity to manage events in scale, since this software has a great capacity to manage several events in a simultaneous. The only negative factor that I see about this software is that from the mobile application it is not possible to monitor in real time all the events and the progress that each one has, it is important to highlight that this is possible from the version for computers. This negative factor is not critical for us at all, we have had a pretty good experience despite the fact that we cannot monitor an event from our mobile device.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Zoho Founded: 1996 India www.zoho.com/backstage/	Company Information eShow Founded: 1996 United States www.goeshow.com
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Categories Conference Supported Event Booking Supported Event Check In Supported Event Management Supported Event Marketing Supported Event Networking Supported Lead Retrieval Supported Registration Supported Virtual Event Platforms Supported	Categories Event Management Supported Event Networking Supported Lead Retrieval Supported
Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Not Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Not Supported Weddings / Parties Not Supported Show More Features Conference Features Abstract Management Not Supported Attendee Management Supported Badge Management Supported Catering Management Not Supported Client Management Not Supported Registration Management Supported Social Promotion Supported Space / Room Setup Not Supported Speaker Management Supported Sponsorship Management Supported Surveys & Feedback Not Supported Ticketing Supported Event Booking Features Attendee Management Supported Confirmation/Reminders Supported Discount/Coupon Management Supported Event Calendar Supported Marketing Management Not Supported Online Payments Supported Online Registration Supported Social Media Promotion Supported Wait List Management Not Supported Website Management Supported Event Check In Features Attendee Segmentation Supported Badge Printing Supported Data Import / Export Supported Data Synchronization Supported Guest List Management Supported Guest List Search Supported Lead Capture Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Event Marketing Features Audience Segmentation Supported Campaign Management Supported Email Marketing Supported Event Calendar Supported Landing Pages / Web Forms Supported Location-Based Marketing Not Supported Reporting/Analytics Supported Social Media Promotion Supported Surveys & Feedback Supported Website Management Supported Registration Features Activity Registration Not Supported Attendance Management Supported Badge Management Supported Calendar Management Not Supported Class Registration Supported Contact Management Supported Event Registration Supported Form Builder Supported Group Registration Supported Marketing Management Not Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Not Supported Virtual Event Platforms Features Alerts/Notifications Not Supported Attendee Management Supported Customizable Branding Supported Event Management Supported File Sharing Supported Lead Capture Supported Live Audio/Video Chat Supported Live Text Chat Supported Mobile Access Supported Moderation Supported Pre-made Templates Not Supported Presentation Tools Supported Q&A Supported Reporting/Analytics Supported Social Media Promotion Not Supported Surveys/Polls Not Supported Virtual Booths Supported Virtual Lobby Not Supported	Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Supported Room Block Management Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Not Supported
Integrations Agile CRM Not Supported Axis LMS Supported Core-apps Not Supported Digitell Not Supported EuClid Not Supported Fonteva Events Not Supported Fonteva for Associations Not Supported Fundraising 50 Not Supported MemberClicks Not Supported Millennium Not Supported NOAH AMS Not Supported Nimble Not Supported Salesforce Not Supported Slack Supported Truto Supported Zapier Supported Zoho CRM Supported Zoho Campaigns Supported Zoho Meeting Supported aarwinMEP Not Supported Show More Integrations View All 10 Integrations	Integrations Agile CRM Supported Axis LMS Not Supported Core-apps Supported Digitell Supported EuClid Supported Fonteva Events Supported Fonteva for Associations Supported Fundraising 50 Supported MemberClicks Supported Millennium Supported NOAH AMS Supported Nimble Supported Salesforce Supported Slack Not Supported Truto Not Supported Zapier Not Supported Zoho CRM Not Supported Zoho Campaigns Not Supported Zoho Meeting Not Supported aarwinMEP Supported Show More Integrations View All 17 Integrations
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