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About

#1 rated HIPAA Compliant Fax Service. 100% cloud based. No hardware required. We can port your existing fax number or give you a new number (toll free available as well). HIPAA COMPLIANT FAX Secure, HIPAA compliant, cloud based fax server solution that enables users to send and receive high volume fax. FAX API We've done hundreds of HIPAA compliant API integrations for some of the largest healthcare companies in the world. When you choose WestFax we will provide a dedicated API programmer to help you every step of the way. If you're looking for Fax API integration, High Volume Broadcast Fax, Fax to e-mail or any other fax solution, WestFax is here to help.

About

eGoldFax revolutionizes faxing by eliminating the need for a traditional phone line, offering a convenient and versatile solution for sending and receiving faxes. Whether you're using a desktop computer, a multi-function printer (MFP), or even a mobile device, eGoldFax ensures effortless fax communication. With eGoldFax, the possibilities are endless. Incoming faxes can be effortlessly redirected to an email address, a network folder, or a printer, providing the flexibility to access and manage your faxes in a way that suits your workflow. eGoldFax has forged partnerships with renowned Multi-Function Product providers, solidifying its position as a leading fax solution. By collaborating with industry giants such as Sharp, Kyocera, Xerox, Konica Minolta, Canon, HP, Ricoh, Lexmark, and more, eGoldFax ensures seamless integration with a wide range of MFPs. eGoldFax helps organizations become compliant with regulations such as HIPAA, GDPR, PCI, FERPA and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations of all sizes

Audience

All industries including healthcare, financial services, education, local government and more that need an easy to use fax solution for sending, receiving and automatically routing incoming faxes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01
High volume users pay as low as $.01 per page.
Free Version
Free Trial

Pricing

$29.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Inexpensive and easy to set up. I have nothing else positive to say. It is inexpensive and it is easy to set up.
  • Simple, straight forward API interfaces that are easy to integrate.
  • My number porting experience was truly superior compared to the previous company that was servicing us.
  • Super easy to integrate. They have live staff in the US to help users integrate. The service is also HIPAA Compliant which is awesome.
  • Ease of use. Easy to port our number. Nice people to work with. Clear faxes with no fuzzy images. HIPAA Compliant.

Cons

  • If a fax fails, you cannot re-send; must build new. It does not ask you to add a Contact automatically. It is difficult to move faxes to other folders Your view of faxes you send or receive lists numbers only rather than Contact name so you waste a lot of time peeking through multiple faxes to go back to one you previously want. Thus far, Customer Service has not had any answers we need. A person answers, does not identify themself then seems to be fumbling around same as me.
  • Some support issues to begin with, but they have just stood up a new and better support portal. Very helpful.
  • My prior carrier made it difficult to release my number, but WestFax assisted me throughout the process. Bringing my fax number over was important to ensure that we stayed available for our customers.
  • We didn't have any problems at all. I'll update if we experience any.
  • Nothing we didn't like about the service. Works great.

Pros & Cons from Real Users

Pros

  • I like that I have specific people to work with when it coms to support. They are quick to respond and very helpful. The setup of our system went very quick and end users had a very small learning curve. I have 23 buildings using this and very minimal support calls once implemented.

Cons

  • I would like to be able to upload my own cover pages, other than that I can't think of any other negatives.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

WestFax
Founded: 1999
Denver, Colorado
westfax.com

Company Information

eGoldFax
Founded: 1980
United States
www.egoldfax.com

Alternatives

Alternatives

eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
Fax.Plus

Fax.Plus

Alohi
Fax.Plus

Fax.Plus

Alohi
Golduxe EA

Golduxe EA

Golduxe

Categories

Categories

Fax Server Features

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Fax Server Features

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

HIPAA Compliance Features

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Integrations

EpicCare EMR
Gmail
LabCollector LIMS/ELN
Microsoft 365
Oracle Health Ambulatory EHR
Oracle Health Pharmacy
ScriptPro SP Central

Integrations

EpicCare EMR
Gmail
LabCollector LIMS/ELN
Microsoft 365
Oracle Health Ambulatory EHR
Oracle Health Pharmacy
ScriptPro SP Central
Claim WestFax and update features and information
Claim WestFax and update features and information
Claim eGoldFax and update features and information
Claim eGoldFax and update features and information