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About

#1 rated HIPAA Compliant Fax Service. 100% cloud based. No hardware required. We can port your existing fax number or give you a new number (toll free available as well). HIPAA COMPLIANT FAX Secure, HIPAA compliant, cloud based fax server solution that enables users to send and receive high volume fax. FAX API We've done hundreds of HIPAA compliant API integrations for some of the largest healthcare companies in the world. When you choose WestFax we will provide a dedicated API programmer to help you every step of the way. If you're looking for Fax API integration, High Volume Broadcast Fax, Fax to e-mail or any other fax solution, WestFax is here to help.

About

eComFax is a cloud-based virtual fax and advanced messaging service that lets organizations send and receive faxes, SMS, and certified SMS from any internet-connected device. Users can work through email or the online platform without installing a fax server, maintaining dedicated phone lines, or relying on paper, toner, and physical machines. It supports remote teams by making documents available from computers, tablets, and smartphones, while centralized archives help users find sent and received communications and review their status. eComFax can also operate inside Microsoft Teams and Cisco Webex through eBot, bringing fax, SMS, notifications, traffic lists, and archives into the same environment as calls, meetings, and chat. Its RESTful API and Node.js SDK allow businesses and software providers to embed secure faxing into ERP, CRM, EHR, and other applications.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes

Audience

Businesses that need to securely send and receive faxes and SMS online from internet-connected devices without physical fax infrastructure

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01
High volume users pay as low as $.01 per page.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Inexpensive and easy to set up. I have nothing else positive to say. It is inexpensive and it is easy to set up.
  • Simple, straight forward API interfaces that are easy to integrate.
  • My number porting experience was truly superior compared to the previous company that was servicing us.
  • Super easy to integrate. They have live staff in the US to help users integrate. The service is also HIPAA Compliant which is awesome.
  • Ease of use. Easy to port our number. Nice people to work with. Clear faxes with no fuzzy images. HIPAA Compliant.

Cons

  • If a fax fails, you cannot re-send; must build new. It does not ask you to add a Contact automatically. It is difficult to move faxes to other folders Your view of faxes you send or receive lists numbers only rather than Contact name so you waste a lot of time peeking through multiple faxes to go back to one you previously want. Thus far, Customer Service has not had any answers we need. A person answers, does not identify themself then seems to be fumbling around same as me.
  • Some support issues to begin with, but they have just stood up a new and better support portal. Very helpful.
  • My prior carrier made it difficult to release my number, but WestFax assisted me throughout the process. Bringing my fax number over was important to ensure that we stayed available for our customers.
  • We didn't have any problems at all. I'll update if we experience any.
  • Nothing we didn't like about the service. Works great.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

WestFax
Founded: 1999
Denver, Colorado
westfax.com

Company Information

eComFax
United States
www.ecomfax.com

Alternatives

Alternatives

eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
ExtraFax

ExtraFax

extracomm
Fax.Plus

Fax.Plus

Alohi
MyFax

MyFax

J2 Global

Categories

Fax Server Supported
HIPAA Compliance Supported
Online Fax Supported

Categories

Online Fax Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Not Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

Cisco Webex Not Supported
EpicCare EMR Supported
Exa PACS Not Supported
HP Advance Not Supported
LabCollector LIMS/ELN Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
Node.js Not Supported
Oracle Health Ambulatory EHR Supported
Oracle Health Pharmacy Supported
SAP Cloud Platform Not Supported
ScriptPro SP Central Supported
Xerox Managed Print Services Not Supported

Integrations

Cisco Webex Supported
EpicCare EMR Not Supported
Exa PACS Supported
HP Advance Supported
LabCollector LIMS/ELN Not Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
Node.js Supported
Oracle Health Ambulatory EHR Not Supported
Oracle Health Pharmacy Not Supported
SAP Cloud Platform Supported
ScriptPro SP Central Not Supported
Xerox Managed Print Services Supported
Claim WestFax and update features and information
Claim WestFax and update features and information
Claim eComFax and update features and information
Claim eComFax and update features and information