Wink AIAmbi Labs
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Related Products
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About
WellWink is a cloud-based patient engagement and care management system designed to enhance communication between medical offices and their patients beyond traditional office visits. The platform offers a comprehensive suite of features, including online medical scheduling, appointment reminders, telehealth services, email and SMS marketing, reputation management, chronic care management, and remote patient monitoring. By integrating seamlessly with practice management and electronic health record systems, WellWink facilitates real-time data exchange, streamlining administrative workflows and improving patient engagement. Healthcare providers can personalize email marketing messages, share newsletters, and add appointment widgets to their websites, enabling efficient patient communication and engagement. The system also supports automated review requests and feedback collection, aiding in reputation management and service quality improvement.
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About
Wink AI is a real-time sales assistant for teams that sell over the phone. It transcribes both sides of live calls in 30 languages tuned for phone audio and regional accents, then displays product suggestions based on the conversation, past orders, and a live catalog. Suggestions reflect stock, size, and price, include a brief explanation agents can share, and stay hidden when nothing fits. Agents can type requests during calls to find products without putting customers on hold. After each call, Wink creates a summary and scores it against the team's quality rubric. It pauses when the phone system pauses recording, redacts card numbers from transcripts, and supports agent single sign-on. Wink runs in a browser alongside the dialer, integrates with Five9, and has a Windows companion app that captures audio from other softphones. Retailers ShopLC and TJC use Wink with their personal shoppers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Medical professionals interested in a tool to enhance patient engagement, streamline communication, and improve care management
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Audience
Retailers, e-commerce brands and contact centers whose agents sell products over the phone
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationWellWink
Founded: 2018
United States
wellwink.com
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Company InformationAmbi Labs
Founded: 2025
United States
trywink.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Five9
Not Supported
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