WINKWink Technologies
|
Wink AIAmbi Labs
|
|||||
Related Products
|
||||||
About
WINK software makes running your business so much easier. Quickly produce invoices and insurance claims, perform inventory audits and obtain catalogs from labs, frame, and contact lens manufacturers. WINK automates processes like recalls and data entry, so errors are eliminated, and time is saved. You’ll know when orders are late and can contact your patients using email and text. Best of all, it’s easy to integrate and easier to use. Optician-led customer support and implementation. We understand your business. Online booking, text messaging, email, patient portal, dashboards, and accounting software. Every practice or store is different, so we make WINK easy to customize. Remember, our prices are per store, not per doctor, or per PC! Create invoices, refunds, and credit notes, and receive payments from customers. Split the cost between the patient and his insurance. Receive payment from customers via WINK, and submit claims to insurers outside of WINK.
|
About
Wink AI is a real-time sales assistant for teams that sell over the phone. It transcribes both sides of live calls in 30 languages tuned for phone audio and regional accents, then displays product suggestions based on the conversation, past orders, and a live catalog. Suggestions reflect stock, size, and price, include a brief explanation agents can share, and stay hidden when nothing fits. Agents can type requests during calls to find products without putting customers on hold. After each call, Wink creates a summary and scores it against the team's quality rubric. It pauses when the phone system pauses recording, redacts card numbers from transcripts, and supports agent single sign-on. Wink runs in a browser alongside the dialer, integrates with Five9, and has a Windows companion app that captures audio from other softphones. Retailers ShopLC and TJC use Wink with their personal shoppers.
|
|||||
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Opticians and optometrists searching for a solution to manage patients, schedules, and records while improving their practice
|
Audience
Retailers, e-commerce brands and contact centers whose agents sell products over the phone
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$250 per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationWink Technologies
Canada
downloadwink.com
|
Company InformationAmbi Labs
Founded: 2025
United States
trywink.io
|
|||||
Alternatives |
Alternatives |
|||||
Categories |
Categories |
|||||
Optometry Features
Appointment Management
Not Supported
Insurance Management
Not Supported
Inventory Management
Not Supported
Patient Records
Supported
Recall Tracking
Not Supported
|
||||||
Integrations
Five9
Not Supported
Mailchimp
Supported
NetSuite
Supported
QuickBooks Online
Supported
Shopify
Supported
|
Integrations
Five9
Supported
Mailchimp
Not Supported
NetSuite
Not Supported
QuickBooks Online
Not Supported
Shopify
Not Supported
|
|||||
|
|
|