WINK

WINK

Wink Technologies
Wink AI

Wink AI

Ambi Labs
+
+

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About

WINK software makes running your business so much easier. Quickly produce invoices and insurance claims, perform inventory audits and obtain catalogs from labs, frame, and contact lens manufacturers. WINK automates processes like recalls and data entry, so errors are eliminated, and time is saved. You’ll know when orders are late and can contact your patients using email and text. Best of all, it’s easy to integrate and easier to use. Optician-led customer support and implementation. We understand your business. Online booking, text messaging, email, patient portal, dashboards, and accounting software. Every practice or store is different, so we make WINK easy to customize. Remember, our prices are per store, not per doctor, or per PC! Create invoices, refunds, and credit notes, and receive payments from customers. Split the cost between the patient and his insurance. Receive payment from customers via WINK, and submit claims to insurers outside of WINK.

About

Wink AI is a real-time sales assistant for teams that sell over the phone. It transcribes both sides of live calls in 30 languages tuned for phone audio and regional accents, then displays product suggestions based on the conversation, past orders, and a live catalog. Suggestions reflect stock, size, and price, include a brief explanation agents can share, and stay hidden when nothing fits. Agents can type requests during calls to find products without putting customers on hold. After each call, Wink creates a summary and scores it against the team's quality rubric. It pauses when the phone system pauses recording, redacts card numbers from transcripts, and supports agent single sign-on. Wink runs in a browser alongside the dialer, integrates with Five9, and has a Windows companion app that captures audio from other softphones. Retailers ShopLC and TJC use Wink with their personal shoppers.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Opticians and optometrists searching for a solution to manage patients, schedules, and records while improving their practice

Audience

Retailers, e-commerce brands and contact centers whose agents sell products over the phone

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Wink Technologies
Canada
downloadwink.com

Company Information

Ambi Labs
Founded: 2025
United States
trywink.io

Alternatives

Wink AI

Wink AI

Ambi Labs

Alternatives

WINK

WINK

Wink Technologies

Categories

Optometry Supported

Categories

AI Call Center Supported

Optometry Features

Appointment Management Not Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Supported
Recall Tracking Not Supported

Integrations

Five9 Not Supported
Mailchimp Supported
NetSuite Supported
QuickBooks Online Supported
Shopify Supported

Integrations

Five9 Supported
Mailchimp Not Supported
NetSuite Not Supported
QuickBooks Online Not Supported
Shopify Not Supported
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Claim WINK and update features and information
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