VortechPro

VortechPro

Vortech Technologies, Inc.
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About

VortechPro is field service dispatch software for locksmiths, HVAC, plumbing, garage door, and other trade companies. It helps office teams assign jobs to field technicians using configurable priority tiers, with dispatch for immediate or scheduled work and specialist-only assignments. Technicians can receive job alerts and accept work through mobile apps. The vendor describes additional tools for card payments through the business owner's Stripe account, technician pay-split calculations, live crew location tracking, office-to-field chat, job reassignment, weekly earnings statements, and accounting exports. The product is aimed at small trade and field-service businesses coordinating office dispatch and mobile crews.

About

Managing and tracking service is not always easy, and Business Central provides a set of tools to help. These tools are designed to support repair shop and field service operations and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management. Field Service Management for Business Central mobile dashboard improvements, by iCepts Technology, allows for a better service level experience for remote personnel. Business Central provides features to help you deliver service according to the contracts that you have created and the service orders that you have committed to fulfilling. Your service technicians or dispatcher will find outstanding service orders easy to locate when they use the Dispatch Board. At a glance, the Dispatch Board shows which orders are in progress and which orders are complete.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small trade/field-service businesses (locksmith, HVAC, plumbing, garage door)

Audience

Businesses searching for a field service management platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99/month
$99 per month covers up to 5 technicians; each additional technician is $20 per month. The vendor states there is no setup fee or contract and offers a 30-day free trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Vortech Technologies, Inc.
United States
vortechpro.com

Company Information

iCepts Technology
United States
www.icepts.com/mobile-field-service-management-for-business-central/

Alternatives

FieldEdge

FieldEdge

Xplor

Alternatives

Optima Pro

Optima Pro

Achieva.ai
ExpandIT

ExpandIT

ExpandIT
ServiceWarrior

ServiceWarrior

DesertMicro

Categories

Categories

Integrations

Microsoft Dynamics 365 Business Central Not Supported
Stripe Supported

Integrations

Microsoft Dynamics 365 Business Central Supported
Stripe Not Supported
Claim VortechPro and update features and information
Claim VortechPro and update features and information
Claim iCepts Mobile Field Service Management and update features and information
Claim iCepts Mobile Field Service Management and update features and information