friendlyway Visitor Managementfriendlyway
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Related Products
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About
Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.
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About
friendlyway Visitor Management is a cloud-based solution that automates the entire visitor journey, from invitations and pre-registration to onsite check-in, badging, compliance workflows, and checkout. It works together with self-service kiosks or tablets and supports QR/PIN sign-in, ID scanning, photo capture, and instant badge printing.
The system lets you design configurable workflows for different visitor types (guests, contractors, employees, inspectors, etc.), including digital agreements, safety briefings, quizzes, and electronic signatures to meet regulatory and site-specific requirements.
Real-time dashboards show who is on-site and who is expected, while host notifications, access control integrations, and watchlist screening help strengthen security and streamline reception operations. Built on the friendlyway Cloud Platform, it can be combined with digital signage and other modules to deliver unified, branded on-site experiences across multiple locations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage
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Audience
Property managers and companies seeking a solution to automate and streamline their visitor registration.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$22 per month
Free Version
Free Trial
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Pricing
$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVirtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com
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Company Informationfriendlyway
Founded: 1998
USA, Germany
www.friendlyway.com/visitor-management-solution/
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Categories |
Categories |
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Visitor Management Features
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
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Integrations
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Google Calendar
HubSpot CRM
Slack
WhatsApp
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Integrations
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Google Calendar
HubSpot CRM
Slack
WhatsApp
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