msg2ai

msg2ai

Msg2.ai
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About

Veloce is a hospitality operations platform for short-term rental and boutique lodging operators managing multiple properties. It brings guest communications, staff coordination and property records together. Teams can log guest or maintenance issues, assign housekeeping and other work, message guests through WhatsApp or voice, and use a web portal for configuration and reporting. The platform also includes property calendars, reservation management, two-way channel synchronization, direct bookings and expense tracking. It is designed to support daily operations without a separate property management system. Owners and operations managers can oversee activity while staff coordinate guest service and property turnovers. Veloce's property histories connect reported issues with stays, providing teams with a record of activity across their properties.

About

msg2ai is an AI messaging software portfolio for hotels, vacation rentals, and events, with AI Ambassador as its guest- and attendee-facing assistant. It responds to routine questions and service requests over SMS, WhatsApp, and RCS, including property information, check-in guidance, concierge requests, event schedules, and real-time updates. Guests can communicate in their preferred language, while staff can oversee conversations and handle requests that need human attention. The platform supports integrations with hospitality property-management systems and can automate guest communications across a stay or event lifecycle. Teams can configure messaging workflows for their properties or events, answer common questions, share updates, and route requests to appropriate staff. msg2ai also presents additional tools for communication operations, including separate products for message documentation and AI-enabled event support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Short-term rental and boutique hospitality operators managing 30 to 150 units.

Audience

Event organizers, event planners, hotel owners, and property owners.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$18/property/month
$18 per property per month.
Free Version Not Supported
Free Trial Supported

Pricing

$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Veloce
Founded: 2026
United States
www.veloce7.com

Company Information

Msg2.ai
Founded: 2020
United States
www.msg2.ai/

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Categories

Vacation Rental Supported

Categories

Guest Messaging Supported

Integrations

Guesty Not Supported
Hostaway Not Supported
Hostfully Not Supported
Mews Not Supported
Protel Cloud PMS Not Supported
apaleo Not Supported

Integrations

Guesty Supported
Hostaway Supported
Hostfully Supported
Mews Supported
Protel Cloud PMS Supported
apaleo Supported
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