Valcour SaaS CAD/RMS vs. eAgent Solutions Comparison


Valcour SaaS CAD/RMS CrossWind Technologies	eAgent Solutions Diverse Computing	+	+
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Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux). 338 Ratings Visit Website Epicor Financials Epicor Financials is a cloud-native financial management solution that helps organizations streamline accounting processes, automate workflows, improve compliance, and gain real-time visibility into financial performance. Built on a modern cloud architecture, the platform combines core accounting, financial reporting, planning, analytics, governance, and AI capabilities within a unified ecosystem. Organizations can extend the core accounting solution through Epicor's broad ecosystem of business applications and ISV solutions. Designed exclusively for the cloud, Epicor Financials benefits from continuous innovation through regular upgrades and a modern CI/CD deployment approach, helping customers stay current without disruptive upgrades. The solution scales globally with support for multiple books, companies, sites, currencies, languages, and legal entities while maintaining centralized financial control. Visit Website OpenMetal OpenMetal delivers hosted private cloud and bare metal infrastructure that gives organizations a real alternative to building their own private cloud or committing to a hyperscaler. Our private cloud platform is built on OpenStack and Ceph, giving customers full access to a proven, open source cloud stack without the overhead of managing it themselves. That means more control, more transparency, and a predictable cost structure that public cloud pricing rarely offers at scale. For organizations that need dedicated infrastructure without the operational burden, we offer fully hosted bare metal servers that can run standalone or integrate directly with an OpenMetal private cloud. Deployment is fast, hardware is dedicated, and pricing is fixed so you can focus on the work, not the bill. 40 Ratings Visit Website QUODD Delivering innovative market data solutions for over two decades, QUODD powers the financial ecosystem with the largest integrated suite of market data APIs in the industry. Our institutional-strength data offerings are built for your business; spanning dozens of market segments and delivered from the cloud with the reliability and scale you demand. Access data your way. 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Trusted by top-tier banks, SBS Banking Platform is recognized by industry leaders, including Gartner, Forrester, NelsonHall, and IBS, for its transformative impact. Recent recognition by Omdia for digital banking, Chartis for regulatory reporting, and NelsonHall for Cloud, SaaS & BPaaS underscores our commitment to excellence. 29 Ratings ScreenMeet The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud 35 Ratings Visit Website CareLineLive CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies & domiciliary care providers across the UK & Australia. The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing & the Care Circle portal for friends & family. Subscription includes CQC & CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management & compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London & Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from Accel-KKR in June 2025. 182 Ratings Visit Website SBS Asset Finance SBS Asset Finance is a cloud-native, modular platform built for banks, captives, and specialist lenders managing asset-based finance. It supports the full financing lifecycle, from digital onboarding and credit decisioning to loan servicing, portfolio management, risk control, and digital audit. SBS Asset Finance can be deployed end-to-end or module by module, making it easy to modernize legacy systems without a full replacement. The platform automates core processes, improves data visibility in real time, and integrates seamlessly with existing ecosystems through open APIs. Designed for scale and operational control, SBS Asset Finance helps lenders reduce processing costs, manage risk consistently across portfolios, and adapt quickly to new asset classes, markets, and regulatory requirements. Delivered as a SaaS solution with an evergreen upgrade model, it ensures predictable costs, minimal maintenance, and long-term scalability. 3 Ratings Visit Website IONOS Cloud Object Storage IONOS Cloud Object Storage is a scalable storage service designed for storing and accessing large amounts of unstructured data in cloud environments. It is fully compatible with the S3 API standard, allowing developers and IT teams to manage buckets and objects using existing S3 clients and tools while integrating easily into cloud-native applications and infrastructures. It enables organizations to store virtually unlimited volumes of static or backup data without the need to provision or manage traditional storage volumes. It is built for reliability and high availability, using redundant storage across multiple nodes so data remains accessible and protected even if infrastructure failures occur. It is particularly well-suited for storing backups, archives, and disaster recovery snapshots, as well as handling large datasets used in analytics, machine learning, or digital content platforms. 45,199 Ratings Visit Website LegalEdge LegalEdge is a comprehensive case management software platform designed specifically for government legal organizations. It offers dedicated solutions for prosecutors, public defenders, and agency or municipal attorneys. The platform supports the full lifecycle of legal cases, helping teams manage case data, documents, people, and workflows efficiently. LegalEdge is built as a fully server-side application, allowing secure access from any device without client-side installations. Mobile access enables attorneys and investigators to work seamlessly from courtrooms, offices, or remote locations. Integrated data capabilities reduce duplicate data entry across criminal justice systems. LegalEdge focuses on delivering robust functionality while helping agencies control costs. 17 Ratings Visit Website
About Valcour Cloud™ is the only cloud-native CAD/RMS with a documented 0% customer attrition rate since first deployment in 2010. Valcour is delivered as a high-end, turnkey solution: NO servers. NO third-party implementation vendors. NO hidden costs. Valcour offers an affordable modern solution for all agencies. Valcour was named Public Safety Solution of the Year 2025 by GovCIO Outlook. Valcour Cloud™ is a fully cloud-native CAD/RMS platform designed for public safety and enterprise security agencies. Built in collaboration with officers, dispatchers, supervisors, and administrators, it delivers integrated dispatching, incident reporting, analytics, mobile field operations, and public reporting portals within a single system. Hosted at NLETS with CJIS-compliant security controls, Valcour Cloud™ supports agencies of all sizes with rapid deployment, minimal IT overhead, 99.99% uptime, and continuous feature updates driven by operational needs.	About Our suite of eAgent products allows you to continue to protect and serve the public with no disruptions from your software. We use real customer feedback to customize all of our software because we understand that everyone has different needs. You get continuous updates and improvements without interruption. eAgent Gateway can save you thousands of dollars every year, with increased reliability. eAgent X2 is the cost-effective, agile way to meet the newest CJIS Security Policy Advanced Authentication update. Our off-the-shelf solutions are the very best in the criminal justice domain, and they’re backed by our second to none customer support. eAgent FUSE is our highly customizable message switch suite. eAgent offers a modern take on traditional Computerized Criminal History software.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Public Safety and Enterprise Security	Audience Communities searching for a criminal justice software
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing 750 per user per year Upon Request Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information CrossWind Technologies United States www.crosswind.com	Company Information Diverse Computing Founded: 2001 United States www.diversecomputing.com
Alternatives Mark43	Alternatives GovCIO Voyager GovCIO
PTS Solutions	Fire Files
Valor Systems	Omnixx Force Datamaxx Applied Technologies
CrimeCenter	Digital PhotoManager Dataworks Plus
UNIT Innovations RMS UNIT Innovations View All	IVIX View All
Categories Computer Aided Dispatch Supported Law Enforcement Supported Police Records Management Systems (RMS) Supported Records Management Systems (RMS) Supported	Categories Law Enforcement Supported
Law Enforcement Features Case Management Supported Certification Management Supported Court Management Supported Court Management Integration Supported Crime Scene Management Supported Criminal Database Supported Dispatching Supported Evidence Management Supported Field Reporting Supported Incident Mapping Supported Internal Affairs Administration Not Supported Investigation Management Supported Scheduling Not Supported	Law Enforcement Features Case Management Not Supported Certification Management Supported Court Management Not Supported Court Management Integration Supported Crime Scene Management Not Supported Criminal Database Supported Dispatching Not Supported Evidence Management Not Supported Field Reporting Supported Incident Mapping Supported Internal Affairs Administration Not Supported Investigation Management Not Supported Scheduling Not Supported
Integrations Dial Your Leads Not Supported GigTel Not Supported Simplii Not Supported T-Max Phone Systems Not Supported	Integrations Dial Your Leads Supported GigTel Supported Simplii Supported T-Max Phone Systems Supported View All 4 Integrations
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