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About

Visitor analytics is not just for the web. We live in a world where people are constantly on the move, and physical spaces need to be able to adapt. That's where V-Count comes in. We provide a fast and accurate way to count and analyze visitors in physical locations. Our solutions are powered by our secure cloud-based Business Intelligence Platform (BIP) and the best-in-class Ultima AI sensor, with 99.9% accuracy. Our customers are diverse; from retail to airports, museums, theme parks, to transportation, and every industry with footfall traffic. We designed the dashboards with the customer in mind; customizable and user-friendly - providing easy access for businesses to view each of their location’s performance at any time. The future of people counting is here.

About

Vemco Group is an innovative software company with 18+ years of global retail experience in people counting and data analytics. The company offers its innovative software for people counting and data analytics on a global scale, empowering retail, malls, entertainment, airports, and public institutions with deep customer insights. Since 2005, our software platform, has utilizied the most accurate and reliable devices, driven savings, efficiency, and boosted conversions. With 1000+ global clients and 25M+ daily counts, we're a leading retail and data analytics company. Expansion includes offices in South America (2013), Dubai (2019), North America, Sweden, Australia (2021), and Riyadh (2023). HQ in Denmark.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Physical stores and businesses that want to count visitors to improve business processes

Audience

Retail Stores, Shopping Malls, Supermarket, Public Institutions, Airport & Transport Stations, Night Clubs, Pedestrian Areas, Buildings, Events & Conference Centres, Themes Parks, Libraries & Museums, Banks, Hotels, etc.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

14€
Monthly plan per device

Lite, Basic, Business, Enterprise

Available as hosted or on-premise cloud solution
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Best solution in the market, being partners for more than 3 years It has allowed us to realize through our clients that this is a winning solution, clients trust the information they receive and the tool allows them to closely follow changes in traffic, strategies, conversion rates, etc. V-Count constantly improves its services and hardware.
  • Installation and configuration are fast and easy, and their support team is always available and willing to give you additional ideas on how to make the most out of the solution. Multi-site configuration and reporting are awesome. Also, you can save a lot of time with the auto-sender, reports are always on time and in the inbox of the right decision-making people. We like the V-Count modular business model that lets you use and pay only for the functionality you really need. Sensors are elegant and discrete. The cloud platform that collects data is quite easy to integrate with your sales and marketing systems, which let you have a deep picture of what is happening in each of your locations and group them into regions, categories, etc. We can take remote control of the sensors and quickly solve any issues.
  • We absolutely love being partners with V-Count for almost 6 years, we have the best devices and post sales service. We can be sure to count with V-Count to assure the highest counting precision of the devices and having a 7/24 working BI platform.
  • V-Count has a perfect combination between hardware and software to become a normal store into a smart store, the analytics in their sensors provides the highest reliable counting statistics and your BI Platform organize the data to the marketing manager can take better decisions in your marketing strategy.

Cons

  • Support may have a delay due to the time difference, but they work with support in our time slot now.
  • I can't find any cons. V-Count has a solution for each vertical and is very competitive among the other limited solutions.
  • As different time zones, sometimes we have encountered some communication barriers.
  • For the Latin American market, the price of the sensor is still a little high, understanding that its operation depends on the platform and that without it it could not work. There should be another pricing strategy so that the sensor is more economical and the platform compensates its cost.

Pros & Cons from Real Users

Pros

  • Secure and user friendly as well functional enrichment analysis solution. I have been working with different retail analytics solution, where Vemcount is one of the best. It gives me possibility to analyze data on my own way, very easy to create reports, dashboards, even share it with other users. We also have integrated it with our sales as well active directory. It just works.

Cons

  • I'm missing footfall prediction, Vemco group has promised predictions in next release ultimo q2-2021.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

V-Count
Founded: 2012
London
v-count.com

Company Information

Vemco Group
Founded: 2005
Denmark
vemcogroup.com

Alternatives

Alternatives

Categories

Foot Traffic Data Supported
People Counting Supported
Retail Analytics Supported

Categories

People Counting Supported
Retail Analytics Supported
Retail Execution Supported
Retail Management Supported

People Counting Features

Anonymous Counting Supported
API Supported
Benchmarking Supported
Car Counting Not Supported
Conversion Tracking Supported
Data Export Supported
Events Statistics Supported
Heatmaps Supported
Mood/Age/Gender Recognition Supported
Motion Detection Not Supported
Reporting / Analytics Supported
Retail Counting Not Supported
Staff Exclusion Supported
WiFi Tracking Not Supported
Zone / Area Monitoring Supported

People Counting Features

Anonymous Counting Supported
API Supported
Benchmarking Supported
Car Counting Supported
Conversion Tracking Supported
Data Export Supported
Events Statistics Supported
Heatmaps Supported
Mood/Age/Gender Recognition Supported
Motion Detection Not Supported
Reporting / Analytics Supported
Retail Counting Supported
Staff Exclusion Supported
WiFi Tracking Supported
Zone / Area Monitoring Supported

Retail Execution Features

AI / Image Recognition Supported
Collaboration Tools Not Supported
Data Collection Supported
Inspection Not Supported
Pricing / Placement Optimization Not Supported
Product Education Not Supported
Product Promotion Strategy Not Supported
Retail Site Audit Not Supported
Workforce Management Not Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Not Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Not Supported

Integrations

Bosch IoT Suite Not Supported
Facebook Not Supported
Instagram Not Supported
K3 Pebblestone Not Supported
LinkedIn Not Supported
Microsoft 365 Not Supported
SAP Single Sign-On Not Supported
Siemens Opcenter Quality Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported

Integrations

Bosch IoT Suite Supported
Facebook Supported
Instagram Supported
K3 Pebblestone Supported
LinkedIn Supported
Microsoft 365 Supported
SAP Single Sign-On Supported
Siemens Opcenter Quality Supported
WhatsApp Supported
X (Twitter) Supported
Claim V-Count and update features and information
Claim V-Count and update features and information
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