UserIQ vs. rakam Comparison


UserIQ	rakam Rakam	+	+
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With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,173 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. 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Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 678 Ratings Visit Website CrankWheel Share your screen instantly while on a phone call with CrankWheel, for an engaging presentation. Send a link by text message, WhatsApp or email and the viewer can view it in any browser, on any device without installing anything. Designed for ease of use, CrankWheel is the best solution for sharing a screen with customers for business deals. CrankWheel is used to complement calls by insurance agents, mortgage advisors, solar advisors, digital agencies, educators and customer support specialists. Close deals on the first call! We show you whether they're paying attention. Over 50,000 users share their screen effortlessly with any prospect no matter their technical skill or device choice using our Chrome Extension. CrankWheel works over bad network connections, on obscure devices and old browsers. Mac, PC, iOS, Android, Internet Explorer, Blackberries - it always works! 240 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website Code-Cube.io Code-Cube.io is the full-stack data collection observability platform that protects your dataLayer, tags and conversion data. It detects tracking issues instantly and provides real-time alerts to prevent data loss and performance drops. The platform eliminates the need for manual QA by continuously auditing tracking implementations across websites and applications. Users gain full visibility into how tags and events behave across both client-side and server-side environments. Code-Cube.io ensures that marketing data remains accurate, enabling better decision-making, preventing wasted ad spend and maximizing campaign performance. 7 Ratings Visit Website
About Since 2014, UserIQ has helped businesses realize the full value of customer success by equipping teams with the product intelligence, customer insights, and user engagement tools needed to fight churn, grow the account, and align the entire business around users’ needs. UserIQ empowers CS teams to focus all departments on achieving users’ unique goals. With our platform, customer success becomes a business mindset, not just a function.	About rakam provides verticalized reporting features for different teams's reporting needs so, your teams are not restricted in a single interface. rakam turns the questions you ask within user interface to SQL while hiding the complexity from the end-users. rakam doesn't load any data into your data warehouse, it expects you to have all the data inside your data-warehouse and lets you analyze the data without pulling the data outside your data warehouse, the single source of truth. Link to our blog post about the topic. rakam natively supports dbt core as the data modeling layer. rakam doesn't run your dbt transformations, instead connects to your GIT repository and synchronizes your dbt models automatically. rakam can create incremental dbt models, make use of them to speed up your queries and reduce the query costs on your database. When you define aggregates in your dbt resource files, rakam creates roll-up models programmatically hiding the complexity from end-users.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience B2B SaaS Subscription Businesses	Audience Data-driven companies looking for an analytics solution to understand how their users are using their products
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $25 per user per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information UserIQ Founded: 2014 United States www.useriq.com	Company Information Rakam Founded: 2016 United States rakam.io
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Categories Churn Prevention Supported Customer Experience Supported Customer Success Supported Digital Analytics Supported Product Analytics Supported SaaS Management Supported	Categories Digital Analytics Supported Product Analytics Supported
Show More Features Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Supported Customer Success Features Account Alerts Not Supported Account Management Supported Communication Management Not Supported Customer Engagement Supported Customer Lifecycle Management Not Supported Health Score Supported Onboarding Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported SaaS Management Features License Management Not Supported Onboarding Supported Renewal Management Not Supported SaaS Operations Management Not Supported Shadow IT Detection Not Supported Spend Management Not Supported Subscription Management Not Supported Usage Tracking / Analytics Supported Vendor Management Not Supported
Integrations Amazon Redshift Not Supported ClickHouse Not Supported Firebase Not Supported Google Analytics Not Supported Google Analytics 360 Not Supported Google Cloud BigQuery Not Supported MySQL Not Supported PostgreSQL Not Supported Presto Not Supported RudderStack Not Supported SQL Server Not Supported Segment Not Supported Snowflake Not Supported Snowplow Analytics Not Supported Tenjin Not Supported Show More Integrations	Integrations Amazon Redshift Supported ClickHouse Supported Firebase Supported Google Analytics Supported Google Analytics 360 Supported Google Cloud BigQuery Supported MySQL Supported PostgreSQL Supported Presto Supported RudderStack Supported SQL Server Supported Segment Supported Snowflake Supported Snowplow Analytics Supported Tenjin Supported Show More Integrations View All 15 Integrations
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