inSided

inSided

5.0 out of 5 stars
Upollo inSided

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Upollo:

About

Harness product, behavior, CRM signals, and more for smarter sales, customer success, and marketing that grows pipelines and accelerates NDR growth. For our users, they're adding massive revenue gains. We learn from and analyze billions of data points from businesses and users in nearly every country. Our platform is designed to empower teams to expand their user base, retain more customers, and convert more signups. Be alerted when there is intent to expand. Know where the opportunities are with opportunity size by department, job title, or engagement level. Convert high-propensity customers early, helping struggling customers to succeed. Understand why people are converting and what specific factors make them less likely to. Upollo analyzes your data in real time, delivering actionable insights within minutes. Leverage our insights to empower your teams and grow your NDR, ARR, LTV, etc.
inSided:

About

inSided is the leading Community Platform for scaling Customer Success and Support. Reduce your churn rate, deflect calls and tickets and build better products with our Community, Knowledge Base, and In-Product Support products.
Upollo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
inSided:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Upollo:

Audience

Businesses searching for a solution to grow their revenue and engage their costumers
inSided:

Audience

B2B software companies, Telecommunications, Consumer online services
Upollo:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
inSided:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Upollo:

API

Offers API Not Supported
inSided:

API

Offers API Not Supported
Upollo:

Screenshots and Videos

inSided:

Screenshots and Videos

Upollo:

Pricing

$799 per month
Free Version Supported
Free Trial Supported
inSided:

Pricing

$900 per month
Free trial available
Free Version Not Supported
Free Trial Supported
Upollo:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
inSided:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
inSided:

Pros & Cons from Real Users

Pros

  • - Best of breed community platform - Ease of setup and support - Knowledge base and product ideation features - Proactive team, product constantly improves

Cons

  • No significant cons. Becomes valuable once you have a solid customer base.
Upollo:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
inSided:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Upollo:

Company Information

Upollo
Australia
upollo.ai/
inSided:

Company Information

inSided
Founded: 2010
Netherlands
www.insided.com
Upollo:

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inSided:

Alternatives

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Upollo:
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inSided:
Upollo:
inSided:
Upollo:
inSided:
Ackee

Ackee

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Upollo:

Categories

Churn Prevention Supported
Customer Success Supported
Lead Scoring Supported
inSided:

Categories

Churn Prevention Supported
Community Supported
Customer Service Supported
Customer Success Supported
inSided:

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Not Supported
Win / Loss Analysis Not Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Supported
White Label Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
Upollo:

Integrations

Mixpanel Supported
Salesforce Supported
Slack Supported
Zendesk Supported
Amplitude Supported
Android Supported
Azure Data Catalog Supported
Blotout Not Supported
Chargebee Supported
Findjoo Not Supported
Freshdesk Not Supported
Google Cloud BigQuery Supported
Intercom Supported
Paddle Supported
Recurly Supported
Salesforce Agentforce Service Not Supported
Snowflake Supported
Stackreaction Not Supported
Zoho Billing Supported
inSided:

Integrations

Mixpanel Supported
Salesforce Supported
Slack Supported
Zendesk Supported
Amplitude Not Supported
Android Not Supported
Azure Data Catalog Not Supported
Blotout Supported
Chargebee Not Supported
Findjoo Supported
Freshdesk Supported
Google Cloud BigQuery Not Supported
Intercom Not Supported
Paddle Not Supported
Recurly Not Supported
Salesforce Agentforce Service Supported
Snowflake Not Supported
Stackreaction Supported
Zoho Billing Not Supported
Upollo:
Claim Upollo and update features and information
Claim Upollo and update features and information
inSided:
Claim inSided and update features and information
Claim inSided and update features and information