UnityOneCloudUnitedLayer
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VServiceManagementVertical Solutions
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Related Products
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About
UnityOneCloud is a SaaS multicloud management platform designed for managing hybrid cloud environments, including data center cabinets, power distribution units (PDUs), bare-metal servers, networking devices, containers, mesh services, and serverless environments across private clouds (VMware, Hyper-V, OpenStack) and public clouds (AWS, GCP, and Azure). The platform provides integrated capabilities for monitoring, visualization, management, auditing, and DevOps automation, ensuring a seamless experience for managing hybrid cloud infrastructures. UnityOneCloud is unique in its ability to manage both data centers and cloud environments, which is critical for enterprises undergoing cloud-first initiatives or modernizing their IT infrastructures. It offers observability of multi-cloud mesh services through integrations with Istio, AWS App Mesh, and Google Anthos, enabling unified management of complex hybrid IT environments.
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About
VServiceManagement is a cloud-first solution designed for today’s complex post-sales service environments. Superior warranty and entitlement management controls and best-in-class field service operations management together in one package with the ability to design and implement your own business processes. Deliver consistently excellent service, track operations, and build new services to delight your customers. VContactCenter is a cloud-first solution designed for today’s multichannel, multi-client contact centers. Everything you need to optimize the customer relationship – agent guidance, CTI integration, build-your-own business process workflows – along with controls to manage the efficiency of your back-end operations. ACCO Brands is well known for office supplies and office equipment, including sophisticated binding and laminating machines. The company uses VServiceManagement to enable its service techs to easily manage all aspects of their service calls.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies seeking a solution to manage complex hybrid IT infrastructures
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Audience
Companies searching for a solution to manage all aspects of their service calls
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationUnitedLayer
Founded: 2001
United States
unitedlayer.com/unityonecloud/
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Company InformationVertical Solutions
Founded: 1986
United States
www.vertsol.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Integrations
AWS App Mesh
Supported
Amazon Web Services (AWS)
Supported
Anthos
Supported
Google Cloud Platform
Supported
Microsoft Azure
Supported
Microsoft Hyper-V
Supported
OpenStack
Supported
VMware Cloud
Supported
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Integrations
AWS App Mesh
Not Supported
Amazon Web Services (AWS)
Not Supported
Anthos
Not Supported
Google Cloud Platform
Not Supported
Microsoft Azure
Not Supported
Microsoft Hyper-V
Not Supported
OpenStack
Not Supported
VMware Cloud
Not Supported
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