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About

Unitrends Unified Backup platform protects your data no matter where it lives. A complete and agile platform, Unitrends offers protection for on-premises infrastructure, cloud-based workloads, SaaS applications and remote endpoints devices like PCs and workstations. Integrations with remote management, security and IT documentation tools provide end-to-end protection from human error, cyberthreats and inject automation and artificial intelligence to simplify complex systems. Managed through a singular portal, Unitrends offers a unified experience with visibility and control across a complete backup infrastructure.

About

Attack the downtime problem without the hassle and anxiety of legacy backup. Switch to a solution built on 30 years of innovation with no upfront cost – making the promise of cloud economics achievable for every MSP. The Unitrends MSP Portal is built to give you complete visibility into your entire backup universe so you can monitor and manage everything from one place. Who has time to manage backups all day? The Unitrends MSP Portal is tightly focused on helping you address problems so you can get in, get out, and get on with your day. BackupIQTM uses artificial intelligence to surface the most important issues so you can feel confident that your technicians are working on the right things all the time. Automatically send beautiful reports every week, month, or quarter so your customers rest easy knowing they’ve got a stellar team and world class technology keeping their business up and running.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and organizations of organizations of all sizes

Audience

MSPs that want a backup solution for their clients

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Hardware appliance is capacity-based pricing.
Virtual appliance (software) is resource-based pricing.
Subscription and perpetual licensing available with flexible payment options.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Years ago (20+) we installed a lot of machinery in our plant that required multiple servers to run. We still run on the same setup today. We did virtualized our environment and maintained the same server/software solution. We started using Unitrends after we virtualized about 12 years ago. Data doesn't change much with these servers but occasionally we do have issues and Unitrends has allowed us to quickly roll back a snapshot and keep on trucking.
  • Easy to setup, easy to maintain, easy to change as our needs change. Very flexible to cover all of our backup needs.
  • Ease of use, support response time, ability to backup using VMWare, HyperV, Windows, Linux, and other type of systems. WebUI is logical and simple to understand. Unitrends Forever Cloud is an amazing solution when immutable offsite backups are needed.
  • I love their support cause I can count on them when I am not able to figure an issue. Their software is easy to use and we are able to manage it with no issues 99% of times.
  • Quick, easy to use, great customer support, the communication from the support team has been awesome.

Cons

  • Have to update the appliance hardware about every 3 years.
  • No cons really. We really like this solution a lot.
  • There isn't a lot about Unitrends Recovery Systems that I don't like, in fact, there isn't anything at all!
  • Sometimes when a big update happens, it takes time to figure where the tools are and how to figure it out again.
  • I wish I could could think of one, but at the present time, I can’t.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Kaseya
Founded: 2004
United States
www.unitrends.com

Company Information

Kaseya
Founded: 2000
United States
www.unitrends.com/solutions/msp-backup-solutions/

Alternatives

Alternatives

NovaBACKUP Managed Backup

NovaBACKUP Managed Backup

NovaBACKUP Corporation
Bacula Enterprise

Bacula Enterprise

Bacula Systems
Veritas NetBackup

Veritas NetBackup

Veritas Technologies

Categories

Categories

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity Features

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Data Recovery Features

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Data Center Backup Features

Continuous Data Protection
Deduplication
Encryption
File Archival
File Compression
Platform Agnostic
Regular Snapshots
Reporting / Analytics

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Continuity Features

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Server Backup Features

Backup Scheduling
Bare-Metal Restore
Compression
Continuous Backup
Differential Backup
Disaster Recovery
Encryption
Incremental Backup
VM Backup

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Integrations

Autotask PSA
Google Workspace
IT Glue
Kaseya BMS
Kaseya VSA
Microsoft 365
Microsoft Azure
MyGlue
Network Detective Pro
Network Glue
Salesforce
Spanning Backup

Integrations

Autotask PSA
Google Workspace
IT Glue
Kaseya BMS
Kaseya VSA
Microsoft 365
Microsoft Azure
MyGlue
Network Detective Pro
Network Glue
Salesforce
Spanning Backup
Claim Unitrends Backup and update features and information
Claim Unitrends Backup and update features and information
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