Una by PolydomPolydom Inc.
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WonderGuestWonderguest
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Related Products
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About
Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support.
Key capabilities with real outcomes:
• 24/7 multilingual support (99 languages): Serve global guests without hiring more staff.
• Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails.
• PMS integration: Access real-time availability and reservation updates.
• Centralized property knowledge: Deliver accurate, consistent answers every time.
• Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations.
• Lead capture: Collect guest details to grow repeat bookings.
• Streamline operations, reduce OTA dependency, and elevate guest experience.
On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.
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About
WonderGuest is a web-based digital guidebook for short-term rental hosts, vacation-rental owners, and property managers. It lets users create a guest-facing guide for each property and share it through a link or QR code, so guests can view arrival details and property information in a browser without installing an app. Hosts can organize and edit guide content in configurable sections, including access and check-in instructions, Wi-Fi details, house rules, appliance guidance, videos, and local recommendations. The service can import listing information from Airbnb, and guidebooks support multiple guest languages. Additional capabilities include guest emails, view statistics, branding options, and an online storefront for offering paid extras such as late checkout or cleaning. A free plan includes one guidebook; paid subscriptions add higher property limits and plan-specific features.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.
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Audience
Airbnb and short-term rental hosts, vacation rental property managers, and concierge services managing 1 to 50+ properties.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$599
Free Version
Not Supported
Free Trial
Supported
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Pricing
€12.99/month
A free plan includes one guidebook for life. Standard is €12.99/month for up to 5 guidebooks and includes a 14-day free trial. Pro is €39.99/month for unlimited guidebooks and includes a 14-day free trial. The pricing page offers an annual-billing option with a 20% discount. Standard lists a 5% commission on extras; Pro lists 2%.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationPolydom Inc.
Founded: 2024
United States
polydom.ai
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Company InformationWonderguest
Founded: 2026
France
wonderguest.app/en
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Alternatives |
AlternativesNo Alternatives
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