Una by Polydom

Una by Polydom

Polydom Inc.
WonderGuest

WonderGuest

Wonderguest
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+

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About

Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support. Key capabilities with real outcomes: • 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. • Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. • PMS integration: Access real-time availability and reservation updates. • Centralized property knowledge: Deliver accurate, consistent answers every time. • Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. • Lead capture: Collect guest details to grow repeat bookings. • Streamline operations, reduce OTA dependency, and elevate guest experience. On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.

About

WonderGuest is a web-based digital guidebook for short-term rental hosts, vacation-rental owners, and property managers. It lets users create a guest-facing guide for each property and share it through a link or QR code, so guests can view arrival details and property information in a browser without installing an app. Hosts can organize and edit guide content in configurable sections, including access and check-in instructions, Wi-Fi details, house rules, appliance guidance, videos, and local recommendations. The service can import listing information from Airbnb, and guidebooks support multiple guest languages. Additional capabilities include guest emails, view statistics, branding options, and an online storefront for offering paid extras such as late checkout or cleaning. A free plan includes one guidebook; paid subscriptions add higher property limits and plan-specific features.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.

Audience

Airbnb and short-term rental hosts, vacation rental property managers, and concierge services managing 1 to 50+ properties.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$599
Free Version Not Supported
Free Trial Supported

Pricing

€12.99/month
A free plan includes one guidebook for life. Standard is €12.99/month for up to 5 guidebooks and includes a 14-day free trial. Pro is €39.99/month for unlimited guidebooks and includes a 14-day free trial. The pricing page offers an annual-billing option with a 20% discount. Standard lists a 5% commission on extras; Pro lists 2%.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Polydom Inc.
Founded: 2024
United States
polydom.ai

Company Information

Wonderguest
Founded: 2026
France
wonderguest.app/en

Alternatives

Smoobu

Smoobu

Smoobu GmbH

Alternatives

No Alternatives

Categories

AI Agents Supported
Vacation Rental Supported

Categories

Vacation Rental Supported

Integrations

Airbnb Supported
Stripe Not Supported

Integrations

Airbnb Supported
Stripe Supported
Claim Una by Polydom and update features and information
Claim Una by Polydom and update features and information
Claim WonderGuest and update features and information
Claim WonderGuest and update features and information