UMS vs. Utilmate Comparison


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About UMS (Utility Management Solutions) offers comprehensive utility billing and management services tailored for multi-family, mixed-use, and manufactured housing communities. With over 15 years of experience, UMS specializes in resident billing, expense management, vacant cost recovery, and submetering solutions for water, gas, and electricity. Their resident billing services include accurate invoicing, an intuitive resident portal, and a knowledgeable call center staff based entirely in Minnesota, ensuring a friendly and efficient experience for tenants. UMS interfaces with popular property management software, delivering a seamless onboarding process for property managers and residents alike. UMS' submetering solutions feature fully wireless and remotely-read systems, allowing for precise measurement of individual unit consumption and promoting conservation by making tenants responsible for their usage.	About Utilmate is a cloud-based utility billing and customer management platform that helps utility providers automate the entire meter-to-cash process. Designed for electricity, water, gas, hot water, wastewater, and other utility services, Utilmate streamlines meter data management, billing, payments, collections, customer communications, and reporting—all from a single, scalable platform. Trusted by utility providers, embedded networks, body corporates, residents' associations, property managers, and billing agents across Australia, New Zealand, North America, and the United Kingdom, Utilmate reduces manual administration, improves billing accuracy, and delivers a better customer experience. With flexible pricing, seamless integrations, customer self-service, and powerful automation, Utilmate enables organisations to scale efficiently while remaining compliant with evolving industry requirements.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Property managers searching for a solution to streamline utility billing and recover costs	Audience Energy Companies, Utility Billing, Property Management, Billing Agents, HOA and Community Associations, Body Corporates
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $0.60 Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information UMS United States umsbilling.com	Company Information Utilmate Founded: 2018 New Zealand www.utilmate.com
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Mainlink	Banyon Utility Billing Banyon Data Systems
Genea Submeter Billing Genea	VertexOne Vertex
ValencePM	BlueOceanUtility Blue Ocean Systems
Banyon Utility Billing Banyon Data Systems View All	Jayhawk Utility Suite Jayhawk Software View All
Categories Utility Customer Information Systems (CIS) Supported	Categories Utility Billing Supported
	Show More Features Utility Billing Features Account Management Not Supported ACH Payment Processing Supported Billing & Invoicing Supported Cable Not Supported Collections Management Supported Customer Management Supported Electricity Supported Meter Management Supported Metered Billing Supported Move In / Move Out Supported Natural Gas Supported Non-Metered Billing Supported Online Payment Processing Supported Penalty / Cut-Off Processing Supported Rate Management Supported Service Call Management Supported Trash Not Supported Water Supported Work Order Management Supported
Integrations AppFolio Property Manager Supported Buildium Not Supported Entrata Supported Ezidebit Not Supported GoCardless Not Supported RealPage Supported Rent Manager Supported Square Payments Not Supported Stripe Not Supported Xero Not Supported Yardi EHR Supported Zendesk Not Supported Show More Integrations View All 5 Integrations	Integrations AppFolio Property Manager Not Supported Buildium Supported Entrata Not Supported Ezidebit Supported GoCardless Supported RealPage Not Supported Rent Manager Not Supported Square Payments Supported Stripe Supported Xero Supported Yardi EHR Not Supported Zendesk Supported Show More Integrations View All 7 Integrations
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