+
+

Related Products

  • Podium
    2,128 Ratings
  • Birdeye
    5,111 Ratings
    Visit Website
  • Propel
    211 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Bridge
    481 Ratings
    Visit Website
  • Modento
    495 Ratings
    Visit Website
  • Checksum.ai
    1 Rating
    Visit Website
  • Unimus
    31 Ratings
    Visit Website
  • Haast
    4 Ratings
    Visit Website
  • ZenTreasury
    9 Ratings
    Visit Website

About

TrustRadius is a review site for business technology. Optimized for content quality and data integrity, we help buyers make better product decisions based on unbiased and insightful reviews. We also help vendors harness and scale the authentic voice of their customers. Every reviewer is verified by multi-step processes to ensure only genuine product reviews surface. We don’t sell leads or paid placements. Vendors can’t skew results, period. Each review is vetted for quality, depth, and detail by our Research Team before publishing. Our reviews average more than 400 words.

About

The #1 Reputation Management Platform Built For Home Services. Easily connect with industry-leading field management software. Instantly manage customer service interactions from any device. Turn customer reviews into your competitive advantage. Our platform humanizes service interactions to help your business meet the modern home owner’s expectations for “personal service”, and, in turn, collect authentic customer reviews. Notifying homeowners about upcoming appointments, and providing personalized technician bios provides them with a sense of added comfort and security. Automatically requesting feedback from customers after appointments can significantly increase the chances they will leave you an online review. Helping your social media presence and lead generation. More leads amounts to more revenue. Consistent and genuine reviews help build your brand.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Individuals and businesses that want to evaluate technology products like software and services

Audience

Home services businesses that need an effective reputation management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.5 / 5
ease 4.2 / 5
features 3.5 / 5
design 4.0 / 5
support 3.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.
  • Detailed review process with lots of queries Good clean website interface Lots of genuine reviews via Linked In profiles Good customer service with regular mail notifications
  • Decent User Interface. Large catalog of software reviews. Reviews are elaborated & moderated. Verified users via LinkedIn. B2B insights for buyers.
  • Not much to like. I guess the color scheme of the website is nice.

Cons

  • Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.
  • Very less review invites Too strict moderation, asks a lot of details
  • Customer service can be more responsive. Many reviews are unoriginal & often irrelevant.
  • They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

TrustRadius
Founded: 2012
United States
trustradius.com

Company Information

pulseM
Founded: 2001
United States
pulsem.me/

Alternatives

Alternatives

G2

G2

G2.com
Trustyy

Trustyy

Easy Commerce Apps

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Integrations

Zapier
Caugia
Digesto
FieldEdge
FieldOPS
FieldWorx
Google Calendar
Housecall Pro
Influitive
QuickBooks Online Advanced
Retamo
Reviewshake
Salesforce
Service Fusion
ServiceTitan
Successware
Xoxoday

Integrations

Zapier
Caugia
Digesto
FieldEdge
FieldOPS
FieldWorx
Google Calendar
Housecall Pro
Influitive
QuickBooks Online Advanced
Retamo
Reviewshake
Salesforce
Service Fusion
ServiceTitan
Successware
Xoxoday
Claim TrustRadius and update features and information
Claim TrustRadius and update features and information
Claim pulseM and update features and information
Claim pulseM and update features and information