TrueMed LIS vs. newLab Comparison Chart

QBench is a cloud-based Laboratory Information Management System (LIMS) designed to help laboratories manage samples, workflows, data, inventory, reporting, quality processes, and client interactions in one platform. Labs use QBench to manage laboratory operations from order placement and sample processing through results and automated reporting. The platform is highly configurable, allowing laboratories to build workflows, define custom data fields, and automate processes around the way their lab already operates. QBench also helps laboratories reduce manual work by connecting instruments, software, and other systems through file parsers and a robust API. These integrations can automate data transfer between systems, reducing repetitive data entry and the risk of transcription errors. Key QBench capabilities include: Sample and workflow management Configurable laboratory workflows and custom data fields Workflow automation Instrument and system integrations File parsing and API connectivity Inventory management Client portal access Automated reporting Analytics and operational insights Integrated Quality Management System (QMS) capabilities Unlike LIMS platforms that require extensive custom development to accommodate laboratory processes, QBench is designed to be configurable and adaptable as workflows change. Laboratories can modify processes, fields, and automations without relying heavily on custom code. QBench is cloud-based, giving laboratory teams secure access to their LIMS while bringing laboratory data, workflows, automation, quality management, and reporting together within a centralized platform. QBench also supports customers with a team that includes former bench scientists who understand laboratory workflows and can provide guidance throughout implementation and ongoing use.

14,000 laboratories. 125 countries. 98% customer satisfaction! Improve your lab's productivity, throughput, efficiency, data integrity, and compliance with LabWare's suite of laboratory automation solutions. LabWare offers flexible deployment options. Laboratories who are eager to deploy within 30 days can choose the cost-optimized + fully validated SaaS LIMS that contains best practice workflows. Laboratories that need a fully customizable enterprise-level LIMS/ELN can choose between flexible cloud or self-hosted deployment options. LabWare users enjoy world class features such as: lot management, sample management, stability management, environmental monitoring, instrument interfacing, workflows and dashboards, inventory management, COAs, barcoding, and much more!

A sample tracking, test result capture, and inventory management cloud LIMS for life science research, biotech/NGS, and industrial QC labs. Includes regulatory support for CLIA, HIPAA, Part 11, and ISO 17025. Nothing is more critical to a lab’s success than the quality, security, and traceability of samples. The Lockbox LIMS system provides robust sample management functionality to laboratory professionals, giving them full visibility on every aspect of a sample’s journey, from accessioning to long-term storage. LIMS analysis is about more than just tracking results- Lockbox’s multi-layered sample storage and location management functionality allows you to define your lab’s storage framework using a variety of location options: rooms, storage units, shelves, racks, boxes, and positions.

SciSure helps scientific organizations replace fragmented, disconnected systems with a single governed platform for managing lab operations, so teams spend less time reconciling data across tools and more time on research. By combining Electronic Lab Notebook (ELN), Laboratory Information Management System (LIMS), and Health & Safety (EHS) capabilities in one system, SciSure improves reproducibility, strengthens visibility into day-to-day lab activity, and helps organizations reduce risk as they scale. Researchers document experiments, protocols, and results in a structured, searchable digital format with customizable templates and version control, replacing paper notebooks and scattered files. Samples are tracked from intake through processing, storage, and disposal, maintaining full lineage and chain-of-custody records alongside chemical and general lab inventory management and workflow automation. Health & Safety functionality is built into the same platform, covering chemical inventory alongside Safety Data Sheets (SDS), regulatory compliance workflows, and audit readiness, so labs don't need a separate system to stay compliant and audit-ready. Labs can also extend the platform through an optional marketplace of add-ons, so they can bring in additional capability, like AI-powered support, automated data analysis, protocol generation, toxicity prediction, and image analysis, only where it adds value, without disrupting the rest of their workflow or committing to features they don't need. SciSure also connects directly to lab instruments, external databases, and third-party tools, so data moves between systems without manual re-entry. SciSure supports both cloud and dedicated hosting, giving organizations control over the deployment model that fits their infrastructure, security, and compliance requirements. It's built to serve academic institutions, biopharma and biotech companies, and start-ups alike, with role-based support for scientists, lab operations staff, safety and compliance teams, leadership, and IT professionals, so the platform works the way each type of user actually needs it to.

AlisQI is a modular, cloud-based Quality Management platform for process and batch manufacturers who want to reduce firefighting, improve predictability, and stay compliant by default. Unlike traditional EQMS platforms that were built around documents and later adapted for analytics, AlisQI was designed from the start as a data-first system. Quality, lab, and production data are structured and connected in one operational backbone. That foundation now enables practical AI capabilities inside daily workflows. Manufacturers can automatically extract data from diverse supplier COAs without predefined templates, generate structured digital forms from existing files or plain language, query their QMS conversationally, and detect recurring incident patterns across sites. Core modules include Document Control, Training, Deviations, CAPA, Audits, Risk Management, Supplier Quality, SPC, and EHS, supported by targeted out-of-the-box Solvers that address specific operational problems.

Epicor Financials is a cloud-native financial management solution that helps organizations streamline accounting processes, automate workflows, improve compliance, and gain real-time visibility into financial performance. Built on a modern cloud architecture, the platform combines core accounting, financial reporting, planning, analytics, governance, and AI capabilities within a unified ecosystem. Organizations can extend the core accounting solution through Epicor's broad ecosystem of business applications and ISV solutions. Designed exclusively for the cloud, Epicor Financials benefits from continuous innovation through regular upgrades and a modern CI/CD deployment approach, helping customers stay current without disruptive upgrades. The solution scales globally with support for multiple books, companies, sites, currencies, languages, and legal entities while maintaining centralized financial control.

From order intake through delivery, the FrameworkLTC and the SoftWriters suite of fully integrated and scalable solutions automates manual tasks so Long-Term Care (LTC) pharmacies can focus on what matters most: improving patient lives. Expand your business footprint while maximizing margin by replacing manual tasks with powerful automation. Strengthen partner relationships by delivering services designed to meet each facility’s unique needs. Provide concierge-level service by catering to the needs of every unique facility, wing and patient with our facility-centric software. Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders.

LS Central is a global POS and operations platform for mid-market and enterprise retail, restaurant, hotel, pharmacy, and gas station businesses running multiple locations, countries, or channels. It combines POS, inventory, pricing and promotions, loyalty, eCommerce, workforce management, analytics, and financial operations in one system, so teams work from the same data. LS Central is ERP-agnostic. It integrates natively with Microsoft Dynamics 365 Business Central, and connects to SAP S/4HANA, Oracle, and Microsoft Dynamics through CentralConnect, LS Retail's own managed integration. The modular design lets businesses adopt only the capabilities they need and expand over time, with global templates for consistent processes and local rules for taxation, pricing, and compliance. AI-enhanced capabilities support demand forecasting, inventory optimization, promotion tracking, and operational reporting, with data synced in real time.

QEval is contact center quality assurance software that automates quality monitoring across 100% of voice, chat, and email interactions. Most call center QA teams manually sample 1 to 5% of calls. QEval replaces that with AI-powered speech analytics, automated quality scoring, and real-time compliance monitoring. Core functionality: call monitoring and evaluation, agent performance management, sentiment analysis, keyword detection, customer experience analytics, coaching workflows, gamification, and 110+ dashboards with predictive analytics. Compliance monitoring covers PCI, HIPAA, and GDPR with 98% accuracy and real-time alerts. QEval's speech analytics engine is trained on 138M+ interactions with 94% classification accuracy. The platform deploys in 30 days, not the 90 to 120 days typical of call center quality monitoring software. ISO 27001, SOC 2, PCI-DSS certified. Built by Etech Global Services for Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO.

Delivering innovative market data solutions for over two decades, QUODD powers the financial ecosystem with the largest integrated suite of market data APIs in the industry. Our institutional-strength data offerings are built for your business; spanning dozens of market segments and delivered from the cloud with the reliability and scale you demand. Access data your way. Data Feeds — Tick-by-tick, real-time streaming across global markets, built for the speed of trading and analytics APIs — Developer-friendly, modern integration and authentication standards for fintechs and financial institutions Integrations — Seamless connectivity into downstream systems and enterprise workflows, with cloud-native delivery and on-demand scale